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Traveller rating
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All reviews majestic cafe the nicest hotels hard pillows beautifully appointed rooms great location beautiful boutique hotel great hotel to stay close walk city centre pillow menu hotel parking happily stay again we loved our stay room service christchurch nz breakfast included king room
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Reviewed 21 March 2023

Had a great stay. Nothing was a bother with porta cot and services.
Great breakfast the next day in house at the restaurant. I would recommend staying at this hotel.
A pillow selection would have been the only thing I could recommend to improve.

Date of stay: March 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 237scott
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Rick Crannitch, General Manager at The Mayfair, responded to this reviewResponded 31 March 2023

Hi,

Thank you for the review.

It's great to see you loved the experience.

Whilst we do have a pillow menu available on our digital compendium, it sounds like it was a little hard to find. With that being said, we have now moved the pillow menu to a more prominent position.

Regards

Rick
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2023

Awesome new boutique hotel close to everything - super friendly. Very comfortable beds and spacious rooms.
Hotel bar and cafe was great and staff went the extra mile. Will definitely rebook for next visit to Christchurch

Date of stay: March 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank BuffyLiz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Rick Crannitch, General Manager at The Mayfair, responded to this reviewResponded 27 March 2023

Hi BuffyLiz,

Elegant and fun - we like the sound of that!

Thank you so much for the 5 star review. We look forward to welcoming you back soon!

Regards

Rick
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2023 via mobile

Absolutely amazing place to stay. Customer service was the best, hotel had lot of great features like USB outlets, automated lights in the bathrooms, high ceilings and everything else you could want for your stay. The bar was also another high point. Our bartender Zac was incredible and very knowledgeable as well as a delight to speak with. Place is a 10 out of 10

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Isaiah M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Rick Crannitch, General Manager at The Mayfair, responded to this reviewResponded 31 March 2023

Hi Isaiah,

We might be a little bias, but we agree with you. We think The Mayfair is the best place to stay too :)

I'm so pleased you noticed all of the small details which add up to make a great experience. Zac will be thrilled to hear he left a lasting impression.

Thank you for taking the time to share your review.

Regards

Rick
General Manager

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Reviewed 17 March 2023

Great experience from the moment you walk through the front door !
Beautiful decor throughout the lobby and in the hotel room.
Staff were very pleasant and helpful with information and suggestions fantastic breakfast each morning
Great location close to restaurants and close walk to the botanical gardens

Date of stay: March 2023
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Marla L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Rick Crannitch, General Manager at The Mayfair, responded to this reviewResponded 27 March 2023

Hi Marla,

We appreciate you taking the time to share your thoughts on your recent stay.

It is pleasing to read that you had a great time and were impressed by the level of service from our team.

Thanks again for the review.

Regards

Rick
General Manager

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Reviewed 15 March 2023

Love the hotel, rooms were stunning and the staff were very friendly. It would be great to have a proper dinner option rather then just snack foods. Loved the TV in the room, selection of towels and the vanilla chai latte!

Date of stay: March 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank charlottehouten
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Rick Crannitch, General Manager at The Mayfair, responded to this reviewResponded 31 March 2023

Hi Charlotte,

We have good news - our new dinner menu launches in two weeks and features lots of great dinner options. I'm confident you'll love it!

We can't wait to welcome you back.

Regards

Rick
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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