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All reviews cathedral square mezzanine floor government buildings beautiful old building health club beautiful hotel full kitchen washer dryer bedroom and bathroom new zealand huge room loved this hotel the heart of the city central location regent street living area excellent location
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Reviewed 28 May 2018 via mobile

Large rooms with mezzanine bedroom and comfortable beds. Well equipped kitchen and even washer and drier in bathroom. Good location to see Christchurch. Bar area was good but we thought breakfast a bit expensive. If you want somewhere more unusual to stay give it a try, it’s quirky!

Stayed: May 2018, travelled as a couple
Thank BainFam41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 29 May 2018

Dear BainFam41,

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. We are very happy to hear you found our split-level Suites large and comfortable, and we are delighted to know that you enjoyed the Hotel's central location.

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

How have I missed this building before? Why does it not show up on hotel comparison sites. This was an amazing find and loved the experience. In the heart of Christchurch, old world feel with a new world vibe.

The rooms are huge and well appointed and whether for one night or many, business or pleasure I don't think anyone will be disappointed.

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 29 May 2018

Dear Jill M,

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. We are delighted to know that you loved your stay with us, and found our split-level Suites huge and well appointed.

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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Reviewed 27 May 2018 via mobile

We chose this place for its history and proximity to the city center and the building did not disappoint. Great rooms (suite really) with fabulous service from all the staff. Nothing wrong at all. Worth the price.

Stayed: May 2018, travelled as a couple
Thank Graham J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 28 May 2018

Dear Graham J.

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. We are very happy to hear you found our split-level Suites great, and we are delighted to know that our staff provided you with helpful service.

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

We stayed only one night at Heritage Christchurch. Our duration was short because we came in on the TransAlpine train in the early evening and checked in around 7pm.
Our suite was huge and much larger than we expected with two bedrooms upstairs - main with ensuite and downstairs was a kitchen, dining, lounge and second bathroom with laundry.
The suite was very spacious and grand and the bed was super comfortable. So much so I wanted to ask what brand it was.
The staff were very friendly, attentive and helpful with giving us directions, dining advice and booking a taxi.
The only challenge we found was carrying our suitcases up the stairs into the building. A ramp would have been helpful, but this beautiful building is heritage listed and exterior additions are not that simple.
All in all, we loved our stay, but wished it was longer.

Stayed: May 2018, travelled as a couple
Thank Lozza_the_Explora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 21 May 2018

Dear Lozza_the_Explora,

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. We are very happy to hear you found our split-level Suites spacious and comfortable. It is also wonderful to know that our staff provided you with friendly and helpful service. I appreciate your feedback regarding a ramp, but as you have mentioned due to being Category 1 listed building this is unfortunately not an option for us.

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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Reviewed 20 May 2018 via mobile

The place is lovely and rooms are nice. Just needs to have walls cleaned of black shoe and suitcase wheels.

Staff friendly and helpful and nice food.

Great to be in town. Loved the location.

Fun to have two floors in the room. Great bar. The highest ceilings in town !!

Stayed: May 2018
Thank Boobaby62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 21 May 2018

Dear Boobaby62,

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. We are delighted you found our staff friendly and helpful, and loved the location. We would like to thank you for your comments regarding walls cleanliness and will make sure to follow up with our Housekeeping department.

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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