Based on other reviews of this property I was quite disappointed at my stay here this month. The staff were all fine and welcoming, but we were given a room on the 4th floor and that is where our problems began. It was clear as soon as the elevators opened that someone had had an 'accident' in the hallway, and despite the best efforts of the cleaning staff to mask the disgusting smell, the odour extended all the way to our room which was approx 30 metres away. When I mentioned this to the reception staff, they simply shrugged their shoulders and laughed it off. As I was paying full price and a member of their Priority Privilege Club (which they pressured me into joining), I am not keen to return to this hotel. I have since been sent two feedback forms which have been submitted but as yet I have not received a response. For my next stay in Queenstown I will be looking at either the Heritage or Novotel where I have always had a superb stay and always for a cheaper nightly rate.
- Official Description (provided by the hotel):
- Overlooking the breathtaking Lake Wakatipu and The Remarkables mountain range, Crowne Plaza Queenstown is conveniently located just minutes from the town centre. Across the road is the popular Steamer Wharf – home to great dining, bars and entertainment. Whether you are here for business, leisure, or even a bit of both, your comfort and enjoyment are our priority. From luxurious bedding, spacious rooms to your own balcony or courtyard, we have everything to make your stay a magical one. We also have a dedicated Queenstown activity concierge to assist with recommendations and bookings to help you get the most out of your stay in Queenstown. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Queenstown Hotel Queenstown
- Queenstown Crowne Plaza