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Radfords on the Lake
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Reviews (678)
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All reviewsmilford soundbedroom suitethe ground floornew zealandexcellent locationspa bathfirst floorroom was spotlessrestaurants and shopsthree nightsa great place to stayfree wifisky tvshort walkliving areasouth islandglow worm caves
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Reviewed 28 August 2017 via mobile

We had the pleasure of staying at Radfords on the Lake in Te Anau and are quite sad to leave this magic place, we enjoyed it so much. The care and attention taken to ensure their guests comfort is obvious and very much appreciated. We highly recommend this beautiful property and all it has to offer, you won't be disappointed. We are leaving feeling relaxed, well rested and spoiled, will be back.
Michelle and Kim - Body Audit NZ

Stayed: August 2017, travelled on business
Thank 398Michelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radfords56, Manager at Radfords on the Lake, responded to this reviewResponded 7 September 2017

Dear Michelle & Kim

It was lovely to have you both staying with us, and pleased you enjoyed your suite!
We look forward to you both coming to stay with us again someday!

All the very best

Kerri & Steve James
Radfords on the Lake

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

I cannot say enough good things about our experience at Radfords on the Lake. The rooms are perfectly appointed with great views. You will find everything you need at Radfords, and maybe even some things you didn't know you would need. If you need a doctor, the owners know where to send you. If you need an quick unexpected bite to eat before leaving on an excursion that you didn't plan to be going on, the owners will have a solution. If they don't know the answer to any question you have, they will find out! For any obstacle that could arise, they can come up with a solution or alternate plan for you, and will not rest until they make sure you're happy. The bedding is superb, the rooms are clean, and bathrooms have plenty of hot water. This lodging establishment would be suitable for business, families, friends, couples or solo's. The owners live nearby and have connections with everyone in the community from the pharmacy, to the cinema, to the restaurants, to the best tourist guides! This is the place in Te Anau to stay!

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radfords56, General Manager at Radfords on the Lake, responded to this reviewResponded 25 August 2017

Dear Anthony L

We greatly appreciate you taking the time to review your stay with us, and delighted that your enjoyed your time in Te Anau, we have a wonderful community who are also passionate about our visitors experiences, our Phamacy being one of them, should you need there expertise.

We hope our paths cross again in the future, and able to manage a farm tour on your next adventure.

Kindest Regards
Kerri and Steve

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Reviewed 10 August 2017

We stayed at Radfords with our wee girl and found the facilities top class, it was no issue to get a cot put in the room and all the bedding was provided without an extra charge. Rooms are very clean and tidy and so comfortable. The beds are some of the most comfortable i have ever slept it. It was a nice touch to have the lavender bag on the bedside table to use. It was also nice to come back to a warm unit. Great heating for a winters day. easy access car parking and alot of suggestions for things to do in the area and in milford sound. We booked a cruise via reception and it was fantastic. we got a discount and did not have to wait in line when we got to milford and it was the best. We were worried about having a crying baby, but we did not hear any of the other guests, and apparently they did not hear us. Fantastic lake views from ALL of the rooms. Nothing was a problem. Friendly staff. We will be back.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank sanjayinvegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radfords56, Owner at Radfords on the Lake, responded to this reviewResponded 14 August 2017

Dear sanjayinvegas,

Thank you for your lovely words. Pleased you enjoyed your family break away here at Radfords and found everything to be comfortable and warm. Milford is definitely a must do whilst visiting Fiordland and we were only to pleased to help you book this.

We look forward to your next visit.

Kindest Regards,
Kerri & Steve James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

bog standard modern motel. parking in the yard, limited reception opening opening times, rooms with big floor to ceiling windows facing the parking lot. third bed was an utterly uncomfortable sofa bed with a wafer thin blanket - extra blanket had to be asked for. no breakfast. kitchen had a single small pot, impossible to cook anything. passive-aggressive signs saying not to cook curry in the room. cherry on the cake: as a welcome, the receptionist pushed a hard sell of milford sound group tour, trying to scare me into booking via them with unfounded arguments (road is dangerous and chains needed, chains are very difficult to put on. turns out chains are needed on special days only and those are announced on the traffic nz website. the gas station would've rented out the chains and helped to put them on).

fail to see how this could possibly have 5 stars. not really worth what they charge. this place's position as #1 in te anau is probably due to other hotels having not enough reviews. the road by the lake seemed to be full of other, equally motel-y places, and there was a proper hotel with a restaurant a few blocks away.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank urmsu888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radfords56, Owner at Radfords on the Lake, responded to this reviewResponded 10 August 2017

Dear urmsu888,

Thank you for taking the time to review your stay. We would like to firstly apologise that our accommodation wasn't what you were expecting. Parking is out front and depending on what type of unit you had I'm guessing a ground floor one bedroom access unit then car parking is right in front, these units are priced accordingly and advertised as partial lake views only. Our Reception is open at least from 8am to 8pm being an owner/operator business we feel this is sufficient, we live on site and have a bell outside Reception should you need assistance at any time. The sofa beds are queen sized with a thick inner-sprung mattress and are relatively new. Breakfast can be ordered at an extra cost should you have liked. Our guests usually appreciate our local knowledge and suggestion of taking a small coach into Milford receiving an informed commentary along with taking the worry out of driving in the winter conditions. We are sorry that you hadn't raised your concerns with us whilst you were staying so that we could have rectified these issues.

We hope you enjoy the rest of your holiday.

Kind regards,
Kerri & Steve James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

WE had the most amazing week in Te Anau, a fantastic conference and a wonderful room to come back to and enjoy. Views that are peaceful right over the lake. Our room was warm and well appointed. We were made to feel welcome by Kerri and offered great ideas of places to eat. Thanks for a great week and all your help.

Room Tip: Great Views
  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank RichardvG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radfords56, Owner at Radfords on the Lake, responded to this reviewResponded 2 August 2017

Hi RichardvG,

Thank you for your valued feedback it was an absolute pleasure to host you both and we are so pleased that you tried one our many great restaurants on offer.

Kind regards,
Kerri & Steve James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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