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All reviewsbedroom villalake viewmilford soundbreakfast buffetnew zealandtour groupno air conditioningtwo double bedsthe main streetcomfortable staythe ground floorstayed here for one nightsmall towntown centreglow worm caveslaundry facilitiesspa bath
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Reviewed 15 March 2018

From the minute we checked in with reception staff of pleasant and welcoming faces, to the young man who took our bags to our room and gave us a full inventory of the facilities, to the private spa (make your booking with reception) to the amazing food this place serves, we felt as if we had stumbled on an absolute gem. This motel does not deserve the title of "motel" - a lot of 5 star hotels in fancy schmancy cities could learn a few lessons from these guys. Tip - try to get the 1st floor at the end of the corridor for a quiet room.

Room Tip: Rooms on the top floor furthest away from reception are the quietest.
  • Stayed: February 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Ellie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bstander, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 16 March 2018

Dear Ellie A
Thanks for your glowing review, I am delighted to hear you enjoyed your stay with us and our wonderful team made a lasting impression and you enjoyed your meals with us.
We sincerely hope you enjoyed the rest of your time in Fiordland and had a safe trip home.
Regards
Brent Stander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2018 via mobile

We stayed here for two nights and at first it looked amazing. Service was great for checking in and our bags were taken to our room. But... it looks like they have tried to update the property to keep it modern but they need to put more of an effort in for what you are paying for it! A full sized bath would be nice. Bathroom was cramped. Room was spacious and well appointed. Spa facilities available on booking and the facilities need a haul over. Very dated. Breakfast was good but expensive and nothing changes from day to day. Don't turn up to breakfast at 9am (it closes at 9:30), as it may be cold like ours was... Also there are no in room movies as advertised. We wouldn't stay again for that price.

Stayed: March 2018, travelled as a couple
Thank NicolaConn37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bstander, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 15 March 2018

Dear Nicola
Thanks for your review and comments. We take all our guests comments on board and use as a tool to benchmark ourselves. Our goal is to ensure everyone leaves the hotel recommending us, I apologise this was not the case for your stay.
Regards
Brent Stander

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

Stayed here for 3 nights and was delighted. Had excellent service from Nakul and Prashant at lunch and dinner respectively. Nakul made me a special cup of coffee when he realized I had a cold. Got a great deep tissue massage from Stephanie. The hotel was an oasis in the middle of a filled and busy trip.

Stayed: March 2018, travelled with friends
Thank AnSo42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bstander, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 15 March 2018

Dear AnSo42
Thanks for your review and kind words of encouragement. I am delighted to hear our team made a lasting impression and we sincerely hope to see you back again in the future.
Regards
Brent Stander

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Reviewed 8 March 2018 via mobile

Yes air con would be welcomed and perhaps this will come ? NZ summers do seem to be getting warmer and longer .
Very friendly staff . Great food in mackinnon restaurant- nice refurb in public spaces . Clean and inviting pool . Spa pleasant garden could no with a weed - sauna very hot .
Had garden view upstairs - go for lakeside if you can although second level only a couple of rooms have balcony one being a suite .
Rooms are nice , comfortable and nice to see decent comfortable arm chairs and tables.
Nice twinnings tea and plunger coffee ✅
Not huge room however compared to the Considerably over priced average hotels ( some) in Queenstown namely the Rydges this hotel was great. Yes parts are bit tired however all part of the character of building .
You can beat the setting or location . Food great and staff brilliant.

Could do with as mentioned air con and more movie / sky channels or Netflix -

I will be back thank you for a most pleasant stay

Stayed: March 2018, travelled on business
Thank MadsenCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bstander, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 10 March 2018

Dear MadsenCo
Thanks for your kind words of encouragement and I am delighted to hear you enjoyed your stay. It is humbling to hear your comments of great food and brilliant staff.
We have taken your comments on board and will use as a tool to better ourselves and we sincerely hope to see you back in the near future.
Regards
Brent Stander

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Reviewed 6 March 2018 via mobile

Stopped there for 2 nights in March 2018 on a touring holiday. Room good and spacious. Restaurant was good with excellent menu choice. The staff were friendly and very knowledgable when asked questions regarding food or wine.

Stayed: March 2018, travelled with friends
Thank melvyn roy o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bstander, General Manager at Distinction Te Anau Hotel and Villas, responded to this reviewResponded 8 March 2018

Dear Melvyn roy o
Thanks for your kind words of encouragement and I am delighted to hear you found the room spacious and restaurant food good with excellent menu choice. I am humbled to hear you enjoyed our southern hospitality from our wonderful friendly and knowledgeable team.
Regards
Brent Stander

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