Let me start by saying I would like to keep this disturbing review brief. The location of this hotel is fantastic and the rooms are very good (although the price is not that cheap). However our room was infested with cockroaches.
We first arrived around midday, and as we were unpacking for the beach I noticed a small cockroach on the floor. I was a bit surprised and I thought it might have jumped out of my luggage somehow. Upon arriving back to the hotel the entire room was full of cockroaches - they were on the phone, under the table, in the kitchen. We straightaway notified the reception who was not very concerned. She said the place had recently been fumigated so it was completely normal for cockroaches to come out from cracks and crevices at first. She offered to spray them with Mortein.
After some discussion we managed to get swapped to a smaller room on the 1st floor. Even though the room was much worse than the price we paid, we did not get any refund or any apology. I do not recommend this place!!More
- Room Service