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“Home away from home.”
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Average
2 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 10 Bathrooms, Sleeps 4
Orange, New South Wales

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

540walter...
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“An appalling experience”
Reviewed 11 August 2020 for a stay in March 2020
4
people found this review helpful

My wife and I stayed for three nights. We are both in our late sixties. The apartment was well appointed and is not the focus of our complaint. The focus lies with the treatment we received from the owner Peter Locke. My wife booked the apartment directly with the owner at an agreed price. We were unable to pay for the accommodation on arrival because his eftpos machine was off-line. We agreed to leave our card details with him and he would process the payment at a later date.We left not seeing the owner again. There was no question of being charged an extra amount because of any damage or untidiness. We arrived home and checked our bank statement and found that we had been over charged by $195. I contacted the owner, thinking that there had been an honest mistake. But no! The owner refused to refund the $195. What followed was a torturous path of emails which could only illicit a list of pathetic and somewhat irrational responses from the owner. Seeing that I was not getting anywhere we decided we would apply to the Office of Fair Trading for a resolution. The owner decided to ignore the OFT approach. We had no choice but to approach the Fraud department at our bank. This proved to be fruitful. The $195 was refunded. A good result but it took over 5 months to claw back what was our money. This was due to the owner's unwillingness to accept the fairness of our claim. He showed to be irrational and extremely greedy in his actions.
Be careful when dealing with this owner.

Date of stay: March 2020
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
tomyl2014
Sydney, Australia
Level 5 Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Home away from home.”
Reviewed 6 November 2017 for a stay in November 2017

We stay at The Gallery for 3 nights.
Location is great, couple of blocks from shops and restaurant/cafes; yet it is residential area and no problem with traffic noise all day.
As its name stated, there are plenty of paintings display in the apartment.
It had load of space in the living room and kitchen & dinning area. Everything you need for a comfortable stay in all seasons are there, just felt like home.
Both bedrooms and their ensuite bathrooms are very spacious. Beds are great and provide us few good nights of sleep.
Peter is very friendly and gave a brief about the apartment when we arrive, and gave us all the privacy to enjoy our stay.
This place fit the luxury heading and we enjoy our stay very much.

Date of stay: November 2017
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management Response
7 Nov 2017
Hi Tomy, thank you for your great review.Again I reiterate Tomy is another of the many,many wonderful. polite and beaut people I'm lucky enough to have as guests. Tomy a bit of trivia, my second name is Tommy.. Regards and best wishes to all. Peter Locke Owner/Manager of A Colourcity Apartments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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