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“Clean and lovely staff”

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Best Western Plus Launceston
Ranked #9 of 30 Hotels in Launceston
Reviewed 1 November 2017

I've stayed here twice and although the staff were lovely last time I had an issue with the shower flooding and the noise from the lifts clunking all night.
I had a better room position this time (other then hearing thumping every morning, maybe from the gym and people working out) at 6:30am every morning.
Staff are just so helpful and accomodating. We did order room service and other then having an old menu in our room and given no spoons to eat our cereal with, everything else was perfect and would be happy to stay here again.
We

Room Tip: Don't stay near the lifts or gym if you want a good sleep.
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Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leon W, General Manager at Best Western Plus Launceston, responded to this reviewResponded 7 November 2017

Dear Linda G,
Thank you for this review of your recent stay at the Best Western Plus Launceston.
Our Launceston staff really are brilliant and a real asset to the Best Western Team, I'm glad they were able to make your stay even more enjoyable.
We hope you will choose to stay with Best Western again in the near future.

Best Regards,
Leon Wood
Regional General Manager
Best Western Australia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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52 - 56 of 1,394 reviews

Reviewed 1 November 2017 via mobile

Stayed 2 nights for work. Accommodation is clean and tidy, but rooms relatively basic. Smelt like old person. I was put in a twin room, although traveling alone. The twin rooms don't seem to get a desk so not very convenient when you need to do some work. Nice fluffy towels. Basic toiletries, and this may be petty, but for a "4 star" hotel the toilet paper was terrible and cheap. Didn't eat at restaurant so can't comment but don't expect to be able to get a drink late at bar with last drinks being called at 8;45pm. For a holiday hotel, this would be fine (and that's the market they're targeting in Launceston).

Stayed: October 2017, travelled on business
Thank JBH73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leon W, General Manager at Best Western Plus Launceston, responded to this reviewResponded 7 November 2017

Dear JBH73,
Thank you for taking the time to review your stay at the Best Western Plus Launceston.

I'm glad you enjoyed your stay and rated our property with four stars; we hope you will choose to stay again next time you are in Launceston.

Regards,
Leon Wood
Regional General Manager
Best Western Australia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017

This hotel is very dated, old, and the rooms are all beige. No updating at all. However, WiFi was free and excellent, There was a safe, hair dryer, gym, air-conditioning, and a coin operated laundry We were supposed to have an upgraded room. This upgrade was a coffee maker and supplies. Hotel was convenient to shopping mall and restaurants.
Nice staff, and wonderful breakfasts.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Judi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leon W, General Manager at Best Western Plus Launceston, responded to this reviewResponded 7 November 2017

Hi Judi,
Thank you for your review of the Best Western Plus Launceston.
We do enjoy a great central location within walking distance of many of Launceston's great highlights, which many of our guests appreciate.
We look forward to seeing you again next time you are in Launceston.

Regards,
Leon Wood
Regional General Manager
Best Western Australia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017

Spent 2 nights at this Hotel in October 2017. right in the heart of the CBD of Launceston, within easy walking distance to shops, restaurants and theatre. The hotel it self has 2 restaurants to choose from and offer a wonderful buffet breakfast. Large room, king size bed, bath tub/shower. Very friendly staff. I will definitely stay here again.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank ailsa58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2017

This is the second time I have stayed here in a week and each time the staff have been super friendly and professional. The rooms are gorgeous with large, comfortable beds, beautiful linens including thick, fluffy towels. The rooms are generous in size and have everything you need including an ironing board and iron. The hotel is located just a 2 minute walk from the shopping mall and restaurants. I would stay here any time.

  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
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Thank MeeMawB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Launceston

Address: 3 Earl St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Phone Number:
Region: Australia > Tasmania > Launceston
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Launceston
#8 Luxury Hotel in Launceston
Price Range: $128 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Best Western Plus Launceston 4.5*
Number of rooms: 116
Official Description (provided by the hotel):
BEST WESTERN PLUS Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping precinct. The hotel features 116 rooms,FREE WiFi, a restaurant specializing in local produce and a cocktail bar. Nearby local attractions include the James Boag Brewery, Launceston Seaport and Cataract Gorge. #FREE WIFI# ... more   less 
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Also Known As:
Mercure Launceston Hotel Launceston
Accor Launceston
Best Western Plus Launceston Tasmania

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