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“A perfect rest next to airport”

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Novotel Auckland Airport
Ranked #1 of 23 Hotels in Mangere
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 weeks ago via mobile

Comfortable and quit plus a bit of luxury at this airport hotel which is less than 100 meters from the arrival. Ideal if you got an early morning flight or late arrival. Good restaurant as well. Room to improve qualityn of room service. Friendly staff. Beautiful view of runway.

Stayed: January 2018, travelled on business
Thank Nouzab F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel A, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded 4 weeks ago

Kia Ora Nouzab,

Terrific to have had you passing through Our Place - wonderful that you appreciated the location, loved the view, and enjoyed the dining experience in our restaurant. We offer the same menu through our In Room Dining so I'm disappointed to learn this wasn't such a hit with you - I'd welcome any additional feedback by emailing me on h7485-gr@accor.com.

Ngā mihi nui | Warm regards

Jonathan Tremain
Guest Relations Manager
Novotel Auckland Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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64 - 68 of 4,596 reviews

Reviewed 19 January 2018

We checked in at 8 am after coming straight through from London. We paid for an early check in which was very wise because otherwise options are limited while you wait for your room. Room was new, well appointed and quiet, inspire of the view over the runway. the bed was wonderful, as was the shower - lovely shampoos etc. Ate lunch in the restaurant and surfaced for room service - both run of the mill, but good quality and well presented. Buffet breakfast and bit haphazard but that may also be down to jetlag! check in and check out were smooth and efficient. We left our luggage while getting our car, easy to roll round from the rental car parks.

Room Tip: high rooms - get a suite if you can, the extra space is lovely
See more room tips
  • Stayed: December 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank janddp29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel A, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded 5 weeks ago

Kia Ora,

Thank you for choosing Our Place. I'm really chuffed to read of the early arrival option suiting you perfectly following the long journey. Wonderful too that you found the room to be a comfortable space for rest and that you were able to sample our dining offering right across the stay - do sing out anytime if there's anything the team can do to elevate these experiences.

We'd love to welcome you back again!

Ngā mihi nui | Warm regards

Jonathan Tremain
Guest Relations Manager
Novotel Auckland Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

Beautifully appointed, comfortable and quiet hotel across the street from the International Terminal at the airport. The staff was responsive, courteous and thoroughly professional. It is pricey, but not disappointing.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Marcus P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel A, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded 5 weeks ago

Kia Ora Marcus,

Thanks for your review - we're so pleased that you loved the convenience of Our Place and appreciated the quiet comfort of your room. I'm particularly pleased that you were so well looked after by the team!

We'd be delighted to welcome you back again.

Ngā mihi nui | Warm regards

Jonathan Tremain
Guest Relations Manager
Novotel Auckland Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018 via mobile

I stayed at the Novotel for a three day business trip and was wonderfully surprised at how lovely a hotel airport could be. The room was ok in size, very clean and all amenities were great the bathroom especially was very nice with good storage. It was very quite, I had no noise issues being so close to the airport. Breakfast was good and we enjoyed a few drinks in the evenings in the lobby which was fine, a separate bar section would be ideal though.

Stayed: February 2017, travelled on business
Thank Chanell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel A, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded 5 weeks ago

Kia Ora Chanell,

So lovely to have had you 'move in' to Our Place - it's a little more rare for us to welcome guests for multiple nights.

I'm thrilled that you loved your room space , appreciating the quietness. Great too that you enjoyed our breakfast offering.

We're excited to be in the planning stages for a re-think of our restaurant and bar areas and the offering in those spaces - we'll be keeping everyone updated through our social media accounts and I hope you'll be back to try out the refreshed look once complete.

Ngā mihi nui | Warm regards

Jonathan Tremain
Guest Relations Manager
Novotel Auckland Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018 via mobile

This is the perfect place to start or end your holiday if you have a late or early flight it's simply to get in and out of the terminal...

Nicely appointed rooms very quiet and clean and comfy...

Upgrade to a runway veiw room if your an avid plane watcher...

Pricey but nice...

Stayed: January 2018, travelled with family
Thank ZalaCraig H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel A, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded 19 January 2018

Kia Ora,

Thanks for stopping over in transit - it's wonderful that Our Place provided the comfort and convenience so appreciated across your brief stay. Thanks too for highlighting the option to request a room with a view out over the international apron.

Hope to see you back soon!

Ngā mihi nui | Warm regards

Jonathan Tremain
Guest Relations Manager
Novotel Auckland Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere, Auckland 2022, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Mangere
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
Price Range: $247 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere

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