It's the first time this happens in my traveler life. After a long research and grabbing bits of advice from locals in Antigua, I booked the room for 8 nights (Feb 25-Mar 8) on Expedia, it was apparently a good deal as the room has a kitchenette which is useful if you're staying more than 3 days. On top of that, in my case it was a deal breaker as I am traveling with someone with nutrition issues.
After the booking confirmation, Expedia sends me an email stating the hotel has canceled my reservation, and the property sends me another email saying that the room I selected was not available for those dates. I ask for explanation as why it was, instead, available on many other travel websites and bookable elsewhere. Why was I able to book if the room wasn't available? No reply whatsoever.
I then talk to my fellow traveler and she insists she needs that kind of accommodation, so we manage to change our flights to the dates that appear to be available: no more March 25th but 27, no more 8 nights but 6 nights.
This time, I prefer to book with Booking as I know the customers service better and always have been happy with their assistance.
So again, I book the same room, different dates.
2 days later (today), a new email from Booking, saying Villa Touloulou has an overbooking and cannot accommodate us, so they offer a couple of alternative hotels. I am furious, write to the property asking if this is some kind of joke, and all they bother to reply is «we're sorry, the booking calendar synchronization doesn't work well». After I changed my flights in order to come at your place? After you're done this same thing 4 days ago with Expedia?
Well, long story short: my room is canceled, don't know what to do, the room is however available for booking, again, except at double the price.
Conclusion to be drawn by yourself.