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All reviews would stay again shopping centre long weekend large balcony great place to stay self contained the managers glasshouse mountains views apartment motel rooftop kitchenette bbq beaches kettle dryer
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2 - 7 of 311 reviews
Reviewed 27 October 2021

My sister and I booked a deluxe ocean view room with a kitchenette. Good sized balcony and room was really nice. Great location and good value for money.
The only criticism I have is when booking the room with a rollaway bed I checked to make sure it was a full size bed and good mattress. I was assured it was but found it to be very narrow with extremely thin foam mattress that felt like I was sleeping on concrete and could not sleep on it.
I have had rollaway beds before when going away and the quality has been the same as sleeping on a comfortable king single. I would strongly recommend spending the extra if you are going to offer rollaway beds.

Date of stay: October 2021
    • Location
    • Sleep Quality
    • Service
Thank Wen2go
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 July 2021 via mobile

Booked the room for just one night to attend a friends engagement party. Would like to stay for a week. Room was clean and comfortable. Parking was easy and allocated. Reception staff were great and explained everything well and gave us a recommendation on a bar that was great.

Date of stay: July 2021
Trip type: Travelled as a couple
Thank Mikey72015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 May 2021 via mobile

Upon entering the room we noticed the roof looked to be mouldy, Im still not sure if it wad really mould or where it wasn't painted very well
Bathroom lighting & ventilation was almost non existent, definitely dont try to do your makeup in there.
Lights from outside were very bright shining through the curtains all night, very hard to sleep when the room was lit up.
No real view like we had thought but apparently there's a good view from the roof.
Tv was not viewable from bed due to it being so low, all they needed to do was put it on a bracket but instead it was in a low tv table which was way to low for viewing it from the bed.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank udontnomee3e
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rhondah Macklin, General Manager at Ocean Views Resort, responded to this reviewResponded 22 June 2021

Thank you very much for your feedback. We take all comments seriously and would be happy to discuss in further detail the unit specifically you stayed in if you would like to contact us directly at the resort. Since your stay our Housekeeping team and Air-conditioning specialists are completing thorough deep cleaning and servicing of all aircon units and ensuring roof areas are treated to prevent any future mould being so close to ocean areas. We are also passing on comments to the owner of this unit to advise possible upgrades to this room with reference to your other comments. Thank you again for your feedback and please feel welcome to contact us further if required.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2021

It was quiet area but the bed was very firm and didnt get much sleep.
The back of an outdoor chair was broken. Downlight over the toilet wasnt working. Kettle didnt turn off.
The view from our room was over the pool but the view was also over the backyards of two private properties.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank ivyrose1967
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 January 2021

SO dirty! Would give it 0 stars if I could. Kitchen oven knob broken, oven trays full of old grease and oil. Freezer drawers cracked and broken. We have to bring our bags up in coles trolleys!!! Room doors don’t stay open, been given rubber wedges that are even broken! Hardly any pots or pans to use. It’s actually a motel but the website does not state anywhere that it is a motel!! Customer service was totally unhelpful, although this is non refundable we were also willing to pay a large cancellation fee but still, disappointing communication from the staff!

Date of stay: January 2021
Trip type: Travelled with family
Thank ruhinag
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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