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All reviews kings beach spa bath bedroom oceanfront coffee cat pool access room beachfront location ocean front private rooftop top floor games room fish and chips pool side patrolled beach great pool chip shop upon check down stairs
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Reviewed 25 August 2016

A great location just a minutes walk from the beach, a quiet accommodation perfect for families wanting a pool and beach holiday. Our apartment had its own private pool deck and access to the pool so we could use the pool whenever we wanted. Or walk 200 metres and we were on kings beach with no roads to cross which is ideal with kids

  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank AlastairNiven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RollingSurfResort, Manager at Rolling Surf Resort, responded to this reviewResponded 29 August 2016

Hi AlastairNiven,

Thank you for your review.

It's pleasing to read that you enjoyed our great location as well as our apartments and facilities.

We hope to welcome you again.

Kind regards,
Rolling Surf Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2016

Very spacious 1 bedroom apartment in a great location. No balcony, but an indoor "sunroom" with a limited view of the ocean, which was pleasant. Bedroom had a spa bath for those who like this. We would have preferred an apartment with balcony, but were satisfied with the sunroom option for a three night stay in winter.

Room Tip: Ask about a balcony if this is of interest.
  • Stayed: August 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Rosalyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RollingSurfResort, Manager at Rolling Surf Resort, responded to this reviewResponded 23 August 2016

Hi Rosalyn G,

Thank you for taking your time to write a review.

I am pleased to hear you enjoyed the apartment as well as our great location.

Your feedback is appreciated, we hope to welcome you again soon.

Please enquire about our 1 Bedroom Balcony Apartments if you choose to stay again.

Kind regards,
Rolling Surf Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2016 via mobile

Great location, freindly staff, nice pool.
Had a 2 bedroom pool access room, which was comfortable. Having the Beach right outside the hotel, without having to cross the street was great for the Kids. Having the pool right next to the balcony was also great.
While it does have most amenities, Like most Australian apartment hotels there are not too many extras included, so remember to buy salt, pepper and toilet paper!

Stayed: April 2016, travelled with family
Thank Cris_Cormack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RollingSurfResort, General Manager at Rolling Surf Resort, responded to this reviewResponded 5 August 2016

Hi Cris_Cormack,

Thank you for the great review of your recent stay with us, it is always appreciated.

I'm delighted that you enjoyed being so close to the pool in our 2 Bedroom Pool Entry Apartment. A small starter pack of toilet paper is provided and additional can be purchased from reception for a small charge.

I hope that we are able to welcome you back again soon for your next Sunshine Coast visit.

Regards,
Rolling Surf Resort Management

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Reviewed 15 July 2016

Everything nice and clean. The pool is fabulous, was nice to have a heated section as the kids still got to swim every day even though it is winter and the last couple days were a bit bleak. Walking distance to everything, but so closed to the patrolled beach area and plenty of nice food places within a 1km walk radius. We got there Monday, checked out today (Friday) and never moved our car once in the duration. We took our bikes and explored Caloundra safely as a family on bikes. Love Caloundra and when we return we will be checking out Rolling Surf for vacancies. Thanks for a nice week guys!

  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RollingSurfResort, General Manager at Rolling Surf Resort, responded to this reviewResponded 5 August 2016

Hi Heather M,

Thank you for your feedback. I am delighted that you had such a wonderful experience with us and found our location on Kings Beach close to everything you needed. What a great idea to explore Caloundra on bikes!

We look forward to welcoming you back to Rolling Surf Resort in the near future.

Regards,
Rolling Surf Resort Management

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Reviewed 30 June 2016 via mobile

If anyone needs to learn customer service skills it's the front line staff at this resort. No smiles nothing nice to say.
Warning!!!
Never lock yourself out of your room or you will be charged $50
Don't sleep on the couch or you will be charged a cleaning fee
Be prepared to pay for your stay upfront. No paying on departure here. All payments up front. A guest was approached, after she had made previous arrangements with management to pay a sizeable deposit and to complete her full payment on departure. Half way through her stay she was asked to pay up in full or your you will be locked out, the owners want to know why you are staying in the apartment when it is not fully paid for. Any educated person knows owners receive a monthly cheque and leave management to look after their unit bookings, that's why the are employed.
Sorry no further bookings from me.

Stayed: June 2016, travelled with friends
5  Thank Sally K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RollingSurfResort, General Manager at Rolling Surf Resort, responded to this reviewResponded 13 July 2016

Hi Sally K,

It is disappointing to read that your experience at Rolling Surf Resort was not to your expectations.

While the office is open we are happy to let our guests into their apartment, however if it is after office hours a lock out fee does apply.

Our rates in the 3 Bedroom Apartment are based on 6 people. An extra person charge applies for the 7th person which includes an extra bed and linen.

For security purposes we do require full payment during your stay.

I hope that you will consider Rolling Surf Resort in future.

Regards,
Rolling Surf Resort Management

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