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Reviews (88)
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1 - 6 of 88 reviews
Reviewed 4 January 2018

We had a fantastic 2 night getaway at The Castle over new years. Our hosts, Harley and Jenni, were very warm and welcoming. The Garden Suite was exactly what we were looking for in terms of relaxation and privacy. We had our very own garden to look out too from the window. The room itself was well contained. A very comfortable bed with an in room Spa opposite it! An extra little touch to this wonderful room was a semi-outdoor shower! Towels, tea and coffee amenities were provided. Overall we had a wonderful experience at The Castle Villa. We will definitely be visiting again!

Room Tip: Garden Villa is Very peaceful
  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Melissasue10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2017

This experience was so bad we ended up forfeiting our reservation. The manager (Jenny) was abusive, unreasonable and made my girlfriend cry! We were visiting for two nights to celebrate her birthday. When we first arrived she was dismissive and rude as our booking was made through the Philip Island Tourism Centre and she made it clear she had an issue with having to pay them commission. When we were taken to our room we discovered that it did not match the description on our booking confirmation. We asked Jenny if there had been a mistake and her first response was to become more aggressive, instead of helping us find a solution. She told us it was our problem and we had to deal with it. We tried to come to an agreement but there was no reasoning with her pettiness. Just look at her replies to the other bad reviews. Don't waste your time with this place!

  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
29  Thank 101daniel88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2017 via mobile

My husband and I have just returned from a lovely overnight stay at Castle Villa By The Sea and the only thing that could have made it any better was to stay another night. We had a gorgeous room, almost like an apartment with a lovely outdoor spa. The information book in the room was so helpful and the ladies who run the place are kind and considerate. The location is wonderful. We'll definitely be booking a longer return visit. Thank you.

Stayed: March 2017, travelled as a couple
Thank Gayle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2017

The lady greeting us was lovely but it wasn't the luxury accomodation it is advertised as. It was clean apart from hair on the sheets and little balls on them so they could do with a throw away set. be prepared to do your own dishes an you have a tiny bar fridge to share with all the other guests in the shared tiny kitchenette.
The location was great but there was certainly no view from our room apart from the road on the front balcony and a roof on the shared back balcony.
Some very odd noises during the night like a banging, almost like plumbing but I could be way off track with that guess.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Shazeleni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2017 via mobile

Stayed the weekend and it was a perfect place to stay while I proposed to my partner, will definitely stay there again and recommend it to other to stay there.
Had a romantic room with an awesome outdoor spa bath

Stayed: January 2017, travelled as a couple
1  Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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