TO start with there is no message where to collect keys after closing hours. We arrived at 19:45 to find reception closed and the phone went unanswered. The contact number on the answering machine is wrong number. We are supposed to figure out ourselves to collect the keys from neighboring restaurant. We got keys and managed our way to the right room in dark to be welcomed by smelly room. I booked for ocean view room and got one on ground floor. Not enough tissue rolls in the bathroom. Service is abysmal. Receptionist did not even care to take down our feedback.
only pro is the location and beautiful views.
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- Also Known As:
- Continental Hotel Cowes
- North Pier Hotel Phillip Island/Cowes