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Reviews (2,055)
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All reviewspiano barglasshouse restaurantprivate beachatlantis restaurantqueen suiteglass houseclassic roomnissi beachsushi barmanagement teamsea viewlazy rivernext yearthe general managerhalf boardgreat facilitiesbed and breakfast
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Reviewed 29 June 2018

It was my first trip in Cyprus. Adams Beach Hotel is a well-deserved 5 star hotel. Everything was great. Staff, place, room, location, hotel, food, clean. The private beach is gorgeous. I would turn back anytime.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Bookcyprus
1  Thank cristianacris2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Demetris T, Business Development Manager at Adams Beach Hotel, responded to this reviewResponded 9 July 2018

Dear cristianacris2018
Thank you for your nice comments. Thank you most sincerely for supporting us in such a positive way! We sincerely hope that you will visit us again and look forward to welcoming you back.
Best regards,
Demetris Tsingis
Business Development manager
bdm@adams.com.cy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

The hotel staff was giving us an excellent service, tge delux rooms were absoulutly fantastic. I highly recommand everyone to upgrade to the delux wing and enjoy a fancy resturants and vip pool. Thank you

Stayed: June 2018, travelled as a couple
Thank ronit12321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Demetris T, Business Development Manager at Adams Beach Hotel, responded to this reviewResponded 9 July 2018

Dear ronit12321
Thank you very much for taking the time to write your review and for rating us with five stars
We certainly hope that should you visit Cyprus again, you will choose to stay with us.
Best regards,
Demetris Tsingis
Business Development manager
bdm@adams.com.cy


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018 via mobile

With out the poor customer service I would have rated this hotel 4 maybe even 5 but there customer service is awful.

I have to provide a balanced review so the positves first.

Room superior room very nice looks new massive bed very comfortable Def 5 star.

Pool area massive loads of sun beds

Great location on nissi beach

Nice shop not to expensive

Now the negatives

Truly awful customer service not five star.

Most the staff are not Cypriot they come across as very rude they need to be changed as many have mentioned . Front of house staff at reception very poor rude and unhelpful.

The girls in the shop are great tho so friendly look at their customer.service friendly skills and roll this out throughout the hotel .

I will not be returning for a good few years the hotel is really nice but I didn't pay £2000 to be spoke to like a piece of dirt and ignored . Seems to be a common complaint in the reviews please get it sorted as would love to come back

Stayed: June 2018, travelled with family
6  Thank chrissymidnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Demetris T, Business Development Manager at Adams Beach Hotel, responded to this reviewResponded 9 July 2018

Dear chrissymidnight,
Thank you for choosing the Adams Beach hotel and for your feedback.
We appreciate you taking the time to share your impressions regarding your recent stay with us. On behalf of our entire staff here at the Adams Beach Hotel, we apologize for the concerns you have had about your experience at the hotel during your last stay. Definitely, it is not our usual level of service which we provide to our guests.
We appreciate your feedback.
Best regards,
Demetris Tsingis
Business Development manager
bdm@adams.com.cy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018 via mobile

We stayed at the Adams Beach from the 15th to 23rd June in the Deluxe wing.
The rooms in that part of the hotel were fantastic and very spacious.
We had a friend staying in one of the older classic rooms though and I would have been disappointed with that room, definitely worth the upgrade if you can afford it.
We found the service to be excellent in all the restaurants and bars we used and prices for a 5 star were not much more than you would pay in a restaurant outside the hotel.
The Glasshouse restaurant was exceptional, but I shall review that properly on it's own page.
The only areas I feel need improvement are:
As mentioned in previous reviews the staff on the main reception could be a little more welcoming.
The pool at the Deluxe wing needs to be heated, it was freezing.
The classic rooms are in need of updating.
Apart from that this is a lovely relaxed property. It's not a snobby 5 star, but then we don't do snobby, just very good accommodation, great food and excellent service.
We shall return

Stayed: June 2018, travelled as a couple
Thank marvintheboston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Demetris T, Business Development Manager at Adams Beach Hotel, responded to this reviewResponded 9 July 2018

Dear joetopps,

Thank you for staying in our hotel for your holidays and thank you for reviewing our hotel.

We would be glad to welcoming you back in our hotel again soon.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

My fiance and I started planning our wedding abroad last year. We decided to book Adams Beach hotel, not necessarily for the hotel grounds (although these are stunning) but because the Hotel Manager Mr George Lindis was truly exceptional at his job. Organised, responsive, friend, with helpful suggestions Mr Lindis really helped us plan a wedding in only two trips. From booking the different venues at the hotel, booking rooms for our families, planning the food menu, cocktail reception, suggesting DJs, Mr Lindis was there to help and guide us through the entire process. If all staff at Adams beach were like Mr. Lindis this would be a truly exceptional hotel.
Also a massive thank you to Giny (florist inside the hotel), for helping us with all the flower arrangements and all the other flower decorations. Her kind and calm nature helped us finalise those small but important details.
Pro's of hotel:
1.Mr Lindis who is always ever so helpful.
2.Hotel grounds are stunning - and the private beach and pools are amazing
3.Vala tavern - great food and better service than the rest of the restaurants at the hotel.
4. Giny - florist - loves flowers and is a ray of sunshine!
5.Rooms very spacious, clean with lots of character.
6.The hotel has absolutely everything one might require - you don't even need to ever leave.
7. Amazing catering service and exceptional food for our wedding.
8.Great to have the chapel, cocktail reception /dinner and party all in one place!

Unfortunately after spending a week there we did observe a few areas that definitely need improvement:
1. Staff at reception - please smile - people are there to relax and have a good time. A smile makes a huge difference. Also do pay attention at the constant long queue that forms at reception, it typically means people need some assistance.
2. Waiting staff - quite rude and unresponsive. Training definitely needed in this area. Appreciate some of the staff work really long hours but their behaviour is certainly not reflective of a 5 star hotel. We asked for a glass of water at one of the hotel restaurants during breakfast and the response was - sorry it's 10 o'clock we don't serve water.
3. Please provide more towels for the beach - don't make your clients' beg for them

Room Tip: The rooms in the main tower have great views.
  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Melissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Demetris T, Business Development Manager at Adams Beach Hotel, responded to this reviewResponded 9 July 2018

Dear Melissa D,

We would like to thank for choosing our hotel for your weeding. We are really glad that you had a successful wedding celebration and that you are pleased with the hotel in general.
We have noted your negative comments and will take into consideration to improve our services.

Kind regards,

Demetris Tsingis
Business Development Manager
Adams Beach Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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