Sold a holiday which we didn't receive! We were sold a 18/30 hotel with a rep, got to the hotel and didn't have a rep in a family hotel. None of the hotel staff but the cleaners spoke English to understand while we were not happy. Told that we would be a five minute walk from the strip which was at least a 15/20 minute taxi drive costing 8 euro a journey. We had our towels, shorts and shoes taken from our beds when we left them for one hour which they said they knew 'nothing' about which when I asked to speak to the manager was found. Coincidence!!!! not happy.
The reception staff were extremely rude and unhelpful. Would not recommend for a girls/lads holiday. Five minute walk from the beach but all up hill.
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- Also Known As:
- Bella Napa Bay Ayia