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Mediterranean Bay Hotel
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Reviews (902)
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All reviewsjunior suiterooms are smallsaladfishshort breakquiet hotelstandard roomon an all inclusive basisbar staffsteep hillfab hotelfive minute walkbars and restaurantsbus stopnice holidayplenty of choicemeal times
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21 - 26 of 902 reviews
Reviewed 3 weeks ago via mobile

Staff are very friendly and hotel is clean. If you are looking for a bit of 4 star luxury then this is not the place. The beach is not far away but you need to walk at least half a mile for the nice beach and bars. If you can cope with cafe style restaurant and mediocre food then it's not bad. We spent most meal times elsewhere as we want a little luxury on holiday ....

Stayed: March 2018, travelled as a couple
2  Thank Terri_35_35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bayhotels15, The whole team at Mediterranean Bay Hotel at Mediterranean Bay Hotel, responded to this reviewResponded 2 weeks ago

Dear Terri,
Thank you so much for your kind comments.

We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

We are happy for the praise to our cleaning service staff; it is an essential element in the perfect maintenance of our facilities. Our staff knows how to do their job up to the smallest detail. Do not hesitate; we will transfer your opinions and nice words to them.

We must admit that we are surprised by your comment in reference to the gastronomic offer in general. We take note of your suggestions, to continue improving and try to adapt to the tastes of the demanding palates that visit us.

We thank you once again for having chosen our hotel and we look forward to welcoming you back with open arms in the not too distant future.
Best wishes, The whole team at Mediterranean Bay Hotel.

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Reviewed 3 weeks ago via mobile

Stayed at this hotel and was supposed to be for a week all inclusive .
Bar staff kept disappearing so we had to wait 20 or so minutes for a drink ( to serve his drugs), when I complained to the restaurant manager . He then called security and lied that I had punched him in the back .
Which if I did he wouldn’t of been walking around .
Bar staff was selling cocaine for 55 euros to the guests who were then becoming rude and loud .
If you want nice holiday trust me , it might be clean and new but the Spanish staff are rude and anti English .
I WILL BE SPREADING THE WORD TO EVERYONE I KNOW .
TO STAY AWAY FROM THIS PLACE .

Stayed: March 2018, travelled as a couple
9  Thank Steven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Found staff couldn’t do enough for you !! Even going to the extent of ironing my shirt in my room , I’m so sorry can’t remember your name you have just started your journey working at the Mediterranean blond & beautiful best way to describe you T/Y again . 1 thing I did not like was paying for the safe at 3 euros a day ok !! But asking for a 20 Euro deposit for a safe is stupid !! People don’t want their spending money when their going .
All in all staff manager work tirelessly really trying .
Food was very good & with the new bar open by the pool should be a great success for the season .
Rooms are small but adequate for a short break , if your English and staying for 2 weeks there’s no English TV only news .
Sports bar good outside hotel , but restaurants not many open so hard to comment, the seafood restaurants everyone raves about is shut for the whole season .
Would come again cheap & cheerful

Stayed: March 2018, travelled as a couple
2  Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bayhotels15, The whole team at Mediterranean Bay Hotel at Mediterranean Bay Hotel, responded to this reviewResponded 4 weeks ago

Dear guest,

Thank you for taking the time to write your kind review we really appreciate it!

We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

We are also pleased that you were able to enjoy the variety of food that we serve in our Buffet restaurant and we hope that not only the different buffets, but also the themed areas and the select regional and international cuisine as well as our show cooking stations, where we cook before you were to your liking as well.

Once again, thank you for your visit; we hope that you had a pleasant journey back home and we look forward to welcoming you again at your earliest convenience.

Warmest Regards, The whole team at Mediterranean Bay Hotel.

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Reviewed 3 December 2017 via mobile

Adults only hotel, great! But we felt like kids because everyone was old (30+) and we were 19 at the time lol! So we literally felt like the kids but it’s fine, the hotel staff were so lovely wow! There was one gentleman at the front, I wish I took his name because he was a lovely jolly fellow and made us feel super welcome! We were all inclusive, the food was super yummy and the snacks varied but we weren’t in the hotel all the time to have the all inclusive snacks as we were out on the beach a lot which is only like a 5-10 min walk.

Loved this area, there are a lot
Of German people in this area but they’re so lovely didn’t have an issue here compared to some destinations I’ve been too.

The bed was comfy and the bathroom was super clean. We never used the pools unfortunately :( there was a pool at the front and Sauna but we didn’t use the pool as we felt people who could oversee from their rooms were glaring at us lol!

Only issue was EXTREMELY RUDE CLEANERS!!!!! They wouldn’t knock some days and I’d be stark naked! Or they would knock then immediately come in without waiting for a response and one day we were late checking out and we literally got shouted at like we were 5 year old kids. We were only late by 20 mins. We thought check out was 11 not 10! Hope when I go back (which I deffo would) those rude cleaners aren’t there!

Stayed: May 2017, travelled with friends
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bayhotels15, Director de Relaciones con Clientes at Mediterranean Bay Hotel, responded to this reviewResponded 5 December 2017

Dear guest, thank you for your charming review. It is very rewarding for all the team to receive such feedback and praise.
We are happy that your stay was a great one and we are saddened by your comment related to the behaviour of our maid services and we will certainly learn through it and do our utmost to avoid that any guest feels so offended by our staff. In Mediterranean Bay Hotel we school each and every staff member to perform in a clear client service orientated way.
We are truly honoured that you chose to stay with us and look forward to welcoming you back soon.
Best Wishes,
Mediterranean Bay Hotel.

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Reviewed 1 October 2017 via mobile

Stayed Thursday to Sunday, received a very warm welcome by Reception staff, room was spacious clean and modern, maid cleaned room very well. We had a sofa and a fridge which was a bonus, the restaurant breakfast was hot and tasty. I didn’t bother with all inclusive as it’s a small hotel and I like to explore. There is a pool off the restaurant / bar which was heated and a jacuzzi out front which was very cold, the beach was a five minute walk.

Stayed: September 2017, travelled as a couple
4  Thank HappyTravelling1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bayhotels15, Director de Relaciones con Clientes at Mediterranean Bay Hotel, responded to this reviewResponded 6 October 2017

Dear guest,

Thank you so much for your excellent review and for choosing the Mediterranean Bay Hotel for your short stay in this part of Mallorca.

Your feedback about your experience in our hotel makes us feel very proud and we are delighted to have been awarded 5* based on your holiday experience; our main objective is that all our guests have a memorable stay and we are very pleased to see this has been achieved.

It is also wonderful to read your positive comments on our rooms - "room was spacious clean and modern", our housekeeping service - "maid cleaned room very well" and our staff - "very warm welcome by Reception staff". Your remarks have made our day as we learn every aspect of your experience has more than met your expectations.

With regard to your kind words on our breakfast buffet; we know how important it is for our guests to have a great time enjoying their meals while on holiday, so a lot of time and effort goes into deciding on the choice available and sourcing the finest ingredients.

Thanks again for sharing your thoughts and we hope this was the first of many great stays with us.

Looking forward to seeing you again in the future,
All your team at Mediterranean Bay Hotel

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