The good points - this is a lovely old building in a lovely setting and the gardens and swimming pool are all good to look at. Our room was very good with lovely views and the food at dinner was excellent.
However, a number of things let it down. First (and I noticed that a couple of other reviews mentioned a friendly welcome) we did not feel we got that at all. A cursory look into the living room, and then we were shown our room and that was all. A struggle getting our own bags up to the room.
For a supposedly more than four star hotel, there were several things lacking. There were no tissues in the room and I went to reception to ask for some. I was offered three tissues from an already open box on the desk. I asked if I could be given a box, and she reluctantly handed the open box over. When it was empty, we did not get another one.
There was a small bottle of water in the room when we got there. When it was empty, I asked for another one and was told "No, one only". And that was for the whole stay, not just that day!
There were no dressing gowns in the room, and we find that almost every hotel these days supplies these even down to two star.
The lavatory flush system kept going wrong. It was not mended, we were just shown how to rectify it (by taking the top of the cistern off)!
So, all in all, disappointing, although as I say, there were some good points.
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- Also Known As:
- Molino Del Arco Ronda
- Molino Del Arco Hotel