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Tereza P
Rio de Janeiro, RJ
Review of Kastel Itaipava
4.0 of 5 bubblesReviewed 5 weeks ago
Automatically translated
Date of stay: September 2024
Room Tip: O café da manhã é bom, mas já foi melhor. Já fiquei neste hotel algumas vezes
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this review
Responded 4 weeks ago
Olá, Tereza!
Agradecemos por sua estadia na Kastel em Petrópolis e por compartilhar seus comentários detalhados. Ficamos felizes em saber que você gostou da acomodação, é sempre um prazer recebê-la. Realizamos algumas melhorias no nosso café, visando o conforto e comodidade dos nossos hóspedes, mas iremos considerar seus apontamentos para possíveis ajustes, sempre buscando oferecer uma experiência ainda melhor.
Esperamos poder recebê-la novamente em uma próxima oportunidade!
Atenciosamente,
Kastel Itaipava
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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9 - 14 of 458 reviews
Reviewed 29 September 2024
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Date of stay: September 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 4 weeks ago
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Reviewed 28 September 2024
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Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 4 weeks ago
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Reviewed 20 September 2024 via mobile
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Date of stay: September 2024
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 27 September 2024
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Reviewed 16 September 2024
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Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 27 September 2024
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Reviewed 19 June 2024
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Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 20 June 2024
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