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Room Tip:O café da manhã é bom, mas já foi melhor. Já fiquei neste hotel algumas vezes
Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this review
Responded 4 weeks ago
Olá, Tereza! Agradecemos por sua estadia na Kastel em Petrópolis e por compartilhar seus comentários detalhados. Ficamos felizes em saber que você gostou da acomodação, é sempre um prazer recebê-la. Realizamos algumas melhorias no nosso café, visando o conforto e comodidade dos nossos hóspedes, mas iremos considerar seus apontamentos para possíveis ajustes, sempre buscando oferecer uma experiência ainda melhor. Esperamos poder recebê-la novamente em uma próxima oportunidade! Atenciosamente, Kastel Itaipava
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 4 weeks ago
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Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Felipe G
21
Reviewed 28 September 2024
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Date of stay: September 2024
Trip type: Travelled with family
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Ask Felipe G about Kastel Itaipava
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 4 weeks ago
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Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FrequentFlier647571
1
Reviewed 20 September 2024 via mobile
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Date of stay: September 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 27 September 2024
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Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camper429701
1
Reviewed 16 September 2024
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Date of stay: September 2024
Trip type: Travelled as a couple
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 27 September 2024
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Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MarleneA244
2
Reviewed 19 June 2024
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Date of stay: June 2024
Trip type: Travelled as a couple
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Ask MarleneA244 about Kastel Itaipava
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gestor de Experiencia, Guest Services / Front Office at Kastel Itaipava, responded to this reviewResponded 20 June 2024
Google Translation
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC