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2 - 7 of 331 reviews
Reviewed 28 July 2012

The location is great and the staff is excellent, but the hotel owners should be investing in the facilities. In addition they should stop lying about their services. We came to stay in the Spa for a week (great spa professionals), but ..... We arrived and found that the pool and jacuzzi did not work. No compensation for that. In the middle of the stay the sauna and gym wer under repairs and we couldn't use for two days. Then the sauna did not get hot enough, then the main piece of equipment in the gym broke down. The light at the sauna also was broken. OK, all those can be accidents, but way too many accidents in a week, are a good indication of cheap equipment and the fault goes to the owners.
The cherry on the pie, and confirmation about the cheap investment was the room (great view!) Our room had a horrible smell coming from the sewer. We complaint several times, but the only thing we got was a promise of a plumber (never done) and simple apology of the manager. The hotel staff was great, the location superb, but the owners of Clarion should be ashamed. False advertisement is not the best way of keeping their supposedly superior service working.

Room tip: Rooms in the front are noisier but don't smell.
Date of stay: July 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank GustavoF975
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 October 2022
Google Translation

Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 May 2022 via mobile
Google Translation

Date of stay: May 2022
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 May 2022 via mobile
Google Translation

Date of stay: May 2022
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 May 2022
Google Translation

Room tip: Os quartos da frente tem uma vista muito bonita, mas são barulhentos. Sem quiser um bom sono tem que ficar nos fundos, mas sem vista
Date of stay: April 2022
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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