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“Awful experience with an employee”

Starbucks Staromestske
Ranked #98 of 381 Coffee & Tea in Prague
Neighbourhood: Malá Strana (Little Quarter)
Restaurant details
Neighbourhood: Malá Strana (Little Quarter)
Reviewed 11 October 2017 via mobile

Fine food, fine coffee, fine service from the people behind the till. What you could expect from your average Starbucks. However, we had an awful experience with a particular employee, she was in a Starbucks uniform so we know for a fact that she worked there, she was continuously rude and unnecessarily obnoxious. She removed one of the chairs from our table, and sat down by a table next to ours, saying that she needed it right now loudly, in an extremely rude tone. She then proceeded to very obviously talk about us to a random person (presumably a friend or boyfriend) who was sitting with her (we don’t speak czech), while eating her brought-in lunch in the eating area. The entire ordeal was very unprofessional and uncomfortable for us. Might not seem like a lot but should still be considered unacceptable behaviour from an employee towards paying costumers.

Date of visit: October 2017
Thank Escape734481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 177 reviews

Reviewed 12 August 2017

Usually we stay away from any kind of chain that we can get back home, but this was a much welcomed treat.We were in Prague 4 days and were just ready to get a familiar cup of Joe. Just off the Old Town Square, it was nice to be able to just sit and enjoy the ambiance while sipping our faves.

Date of visit: June 2017
    • Value
    • Service
    • Food
Thank hellmbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017

We had a nice hot chocolate at Starbucks Staromestske in Staromestske nam. 26. I generally avoid reviewing a generic place like Starbucks, however, this starbucks surpassed my expectations. The starbucks had the coffee made to perfection and the servers managed to keep up with the crowd.

Date of visit: October 2016
Thank rohitravishankar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

Okay, it seems odd to review a Starbucks but this location deserves accolades for their great service in the middle of the tourist craziness that is the main square. Special accolades to Kaci (not sure I'm spelling her name correctly). She provided such kind service and did such a great job of always greeting us warmly. I just think that if you get great service you should recognize it. Well done!

Date of visit: June 2017
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2017 via mobile

Starbucks is always good friendly and consistent we all know that but it was a welcome break from walking miles through the streets of Prague up to Prague Castle this one is a stand out amongst Starbucks very friendly and accommodating

Date of visit: March 2017
Thank Markse101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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