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Reviewed 27 July 2018 via mobile

We stayed here for 6 days and it was superb! Hotel was quiet and staff were very friendly. The beds were very comfortable and rooms were clean. The breakfasts were good with omelettes or any type of eggs you desired. The hotel is in the perfect location close to the Old Town. Go for it!

Date of stay: July 2018
Trip type: Travelled with family
2  Thank Jimsworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2018 via mobile

Hotel Paris has a good location, easy to get to the Charles bridge, train station, the old town center, and new town.
The staffs are nice. But all of my asks were rejected. From that standing point, it doesn’t seem to be operated as a five star hotel.

I wasn’t alowed to check in a bit early, neither check out a little bit later than 11 o’clock. Along my travel
This time, all the other five star hotels in Germany and Budapest allowed me to do that.
Also the breakfast was included, but I can only have the breakfast on the second day of check
In. I have asked if I can have the breakfast on the day of check in, but not the second day, that was also refused.

I was not very happy with the service.

Date of stay: July 2018
Trip type: Travelled with family
Thank huangsaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katerina J, Manažer at Hotel Paris Prague, responded to this reviewResponded 26 July 2018

Dear Guest,

thank you for sharing your experience via TripAdvisor.com and for staying with us. We are sorry to hear that you were not happy with our service provided. Feedbacks such as yours can help us to improve the quality of our service and communication to make our guests feel better with us.
Please, let me comment your note regarding to our check-in / check-out policy. Our regular check-out time is at 12:00. There should be some misunderstanding if you were not allowed in the room after 11:00 am. Check-in time is at 3:00 pm. We do certainly always our best to accommodate our guests as soon as possible, but sometimes due to a full occupancy on the previous day, we must inform our guests to wait until this time.
We are sorry to know that we were not able to fulfill all your requests, but still hope that you will visit us next time again.

We will be happy to host you at Hotel Paris during your next holiday in Prague.

With the best regards,

Monika Blahova
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2018

I thought this was an excellent place to stay for a city break. Nice and central. Great breakfasts. Lovely quiet rooms and comfortable beds. I had a wonderful massage here and used the pool and relaxed in their pretty courtyard in the spa. Good but pricy cocktail bar. Staff were very friendly. A must eat out is in the Restaurant Sarah Bernhardt which was the best meal we had on our break.

Date of stay: June 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Andre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katerina J, Manažer at Hotel Paris Prague, responded to this reviewResponded 26 July 2018

Dear Guest,

thank you very much for sharing your fantastic review of your recent stay with us! We are so happy to read how you enjoyed our delicious breakfast, spa facilities or our friendly staff. We really appreciate your kind reccomendation of our Sarah Bernhardt restaurant for dinner, we are pleased that you enjoyed your evening there.

Thank you for visiting us and we hope to having the chance to host you at Hotel Paris next time again.

With the best regards,

Monika Blahova
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2018

This hotel is in a fantastic location right in the heart of Old Town Prague. David Schneider, the sales and marketing manager that assisted in our group booking, was there to greet us when we checked in. Everything is in walking distance. The hotel bar was a fantastic place to have a few beers while we searched for our next adventure. The breakfast included many items that will satisfy any and all travelers. The staff was always cheerful and ready to help plan your trip into the city. The beds were comfortable and rooms were spacious. We had a fantastic experience here and will remain the only hotel I will use when traveling through Prague.

Room tip: If given the option to have breakfast included in your rate it is well worth the money.
Date of stay: June 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katerina J, Manažer at Hotel Paris Prague, responded to this reviewResponded 26 July 2018

Dear Guest,

thank you very much for your wonderful feedback with the top rating! We are so delighted to read all your comments on your stay, it was the greatest pleasure to having you all with us during your holiday in Prague. We truly appreciate that you mentioned also our staff, especially Mr. Schneider, who was ready to help you with your trip and assist you with your reservation before you came. We are really happy that everything went even better than expected and we look forward to welcoming you all to Hotel Paris again soon!

With the best regards,

Monika Blahova
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

Our family group of 16 just returned from a great stay at the Hotel Paris. We loved everything about this beautiful Art Nouveau hotel! The sales manager was a pleasure to work with in planning our visit, connecting us to the concierge staff who helped immeasurably with restaurant suggestions as well as organizing early morning transportation, complete with breakfast bags, for us the day we left. The dining room staff was accommodating in the morning, making allowances for teenagers who overslept at breakfast, and the dining room evening staff went out of their way to be helpful to our age-diverse group, so that each was able to order a delicious dinner, when we ate in the hotel restaurant. The location was perfect for sightseeing in Prague. As you can tell, staying in this lovely spot added greatly to our enjoyment of Prague.

Date of stay: July 2018
Thank Dorothy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katerina J, Manažer at Hotel Paris Prague, responded to this reviewResponded 17 July 2018

Dear Guest,

thank you very much for sharing your wonderful review of your recent stay with us and for the top raiting you gave us! It was our pleasure to host you with your family at our hotel during your holiday in Prague and take care of everything you needed. We are so happy to read that you enjoyed the service you recieved from us and our willing staff, especially at the restaurant, who was able to make your visit even more convenient and joyful.
Thank you once again for staying with us, we so appreciate your kind visit and this delightful feedback.
We really hope to get the pleasure to host your family at the Hotel Paris soon again!

With the best regards,

Monika Blahova
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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