Hotel is really nice, but 9:00 morning you must wake up because somebody repairng doors with angle grinder its not really appreciate from us. And 23€ for 10h of parking in hotel garage is too a little much more how normal.More
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Hotel is really nice, but 9:00 morning you must wake up because somebody repairng doors with angle grinder its not really appreciate from us. And 23€ for 10h of parking in hotel garage is too a little much more how normal.MoreShow less
Thank you for your feedback. We are happy that you had overall pleasurable stay, however we regret things which did not work for you well. Please do accept my apologies on behalf of myself and the team. In regards of parking please be aware that number of parking places in the hotel is limited, however pricewise we are still positioned on the market average. We do hope we can welcome you back to our hotel again soon and convince you about quality of our services.
Lovely hotel, reasonably priced, delightful staff (especially the Belgian waitress and the mai tai cocktail guy), good food for a good price, comfy beds with everything you need in the room. Only complaint would be the location, but still easy enough to get into the city via Uber (cheap, about £5). Our room was also on the first floor facing the road so was noisy at times due to trams but didn’t stop us sleeping. Well worth the money :)
Dear Sophie F,
hank you very much for positive feedback. We were happy to read that you had an enjoyable stay with us and we look forward to welcoming you back to the hotel in the very near future.
I can only reccomend this superb hotel. I came in to watch World Cup and had dinner, which was fantastic. The atmosphere is great but the best of all was the staff. They provide exceptional service. I have to mention Vera which took great care of me. Thanks!
I will definately come back. Daniel
Thank you for the great review of your stay with us at pentahotel Prague. I am pleased to hear you enjoyed your visit and that you feel you received great service.
We look forward to welcome you back once travelling to Prague again.
We arrived at pentahotel not knowing what to expect as we had never been to Prague before and read some of the reviews so was a little apprehensive.
We didn't need to be ,we loved it !!! The staff couldn't do enough for you especially Marek, Els and yakub,
The hotel is very chic with a great atmosphere , we loved the bar and the music , very quirky .
The hotel is about 20-30 mins walk which we didn't mind , however you can get the tram or bus to the old town and all other amenities.
Our room was very comfortable and clean,our only complain was due to been on the first floor we got a lot of noise from the restaurant in a morning , but our only complain
Prague is amazing we will most definitely be back and will highly recommend.
Thanks for making our stay a nice one.
Dear Clair L,
Thank you for the great review of your stay with us at pentahotel Prague. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. We look forward to welcome you back once travelling to Prague again.
very kind staff, good quality of food, nice room, nothing to complain there was no mini bar in the room , but one real downstairs instead.
Beautiful decoration, really feels like in holiday, i enjoyed the place.
Thank you for your feedback. We are happy that you had overall pleasurable stay. We do hope we can welcome you back to our hotel again soon.
Hotel does not have reception desk. You check in at the bar and the bartenders check you in. They are rude, won’t give any info. Hotel really far away from all you are there to see (35-45 min walk) but not safe to walk as the traffic is heavy and drivers very aggressive. Service is bad.
Thank you for your feedback. We are sorry that you do not like our concept as such, which has very often received positive comments from our guests and we are also incredibly disappointed that your front desk experience wasn’t as it should have been. This is of course being raised with the team and we are looking into why our normally extremely helpful and cheerful team did not deliver this type of service to you on this occasion. Also please accept my sincere empathy on your frustration with a location of the hotel, however all the address and location details are fully published therefore every guest can decide if this suits most his or her individual needs and expectations.