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Reviewed 13 August 2018

Staff service was excellent. Room was clean and good size and air conditioned. The Hotel is in a great location within walking distance to shopping, city sights, food and Bars. Would stay there again for sure.

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank angelaU5764KW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hannah A, Public Relations Manager at The Emblem Hotel, responded to this reviewResponded 3 weeks ago

Dear angelaU5764KW,

Thank you so much! We are so glad that you chose to stay with us here at The Emblem, and we really appreciate you taking the time to share your experience with us and the entire TripAdvisor community. We love that you enjoyed our team, service, room, location, and more! It was our pleasure to be your home-away-from-home in Prague, and we hope you have the chance to travel back soon. Once again, thank you for such a lovely review, and we definitely look forward to welcoming you back at The Emblem!

Kind Regards,
Hannah Adams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

From the minute we walked into the hotel, felt we were looked after, when there was an unexpected storm, staff were quick to offer assistance with unbrellas, booking alternative dinner plans. ALL staff were amazing friendly, helpful, and informative Thank you Emblem for making the end of our European holiday the most memorable.

  • Stayed: August 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank ImJenny2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hannah A, Public Relations Manager at The Emblem Hotel, responded to this reviewResponded 3 weeks ago

Dear ImJenny2018,

You are so very welcome! And thank you for such an amazing review. We really appreciate all of your kind words, and we love that you enjoyed everything that we have to offer from the minute you walked into our hotel. It was truly our pleasure to host you during your time in Prague, and we are so grateful for you taking the time to share your experience. We are so happy that we made the end of your European holiday so memorable, and we hope you have the opportunity to travel back our way soon! We look forward to welcoming you again at The Emblem.

Kind Regards,
Hannah Adams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

Just one block off the main square, this hotel was amazing! I will definitely return when I am back in Prague! The Emblem team was always professional and courteous! They have a wonderful spread and a la carte items for breakfast. The bar is also a great place to get the perfect cocktail as you wind down at night!

  • Stayed: August 2018, travelled on business
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Review collected in partnership with this hotel
Thank aaronsheehantenor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hannah A, Public Relations Manager at The Emblem Hotel, responded to this reviewResponded 4 weeks ago

Dear aaronsheehantenor,

We are so happy to hear it! Thank you so much for taking the time to share your experience with us and the entire TripAdvisor community. We really appreciate all of your kind words about everything that we have to offer here. We love that you enjoyed our location, team, breakfast, bar, and more! It was truly our pleasure to be your home-away-from-home in our beautiful city, and we can't wait to welcome you back when you are here next. We look forward to hosting you again at The Emblem!

Kind Regards,
Hannah Adams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

Excellent room, excellent customer service, excellent cleanliness, excellent breakfast and steak bar. happy with everything except the air conditioning. needed a fan, air con was too weak for the prague summer

  • Stayed: August 2018, travelled solo
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Review collected in partnership with this hotel
Thank emohseni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hannah A, Public Relations Manager at The Emblem Hotel, responded to this reviewResponded 4 weeks ago

Dear emohseni,

Thank you so much for taking the time to share your experience with us! We are so happy that you had an amazing stay, and we are grateful for all of your kind words. We love that you enjoyed our rooms, customer service, cleanliness, food, and more! It was our pleasure to host you in our beautiful city. We also want to apologize for the inconveniences you faced with our air conditioning. Prague has had some abnormally high temperatures this summer, and this is definitely an issue that we are working to fix. Once again, thank you for your lovely review, and we hope that you have the chance to travel back soon. We would love to host you again at The Emblem!

Kind Regards,
Hannah Adams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

The location is great, the staff is excellent. The rooms are nice and clean and the breakfast is also good. The main problem was the heat and the inadequate air conditioning in the entire hotel (probably because the heat was too much). The spa was also great, the gym though is quite small and very hot.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with this hotel
Thank aperen484687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hannah A, Public Relations Manager at The Emblem Hotel, responded to this reviewResponded 10 August 2018

Dear aperen484687,

Thank you so much for sharing your experience! We really appreciate you choosing to stay with us and all of your kind words about everything that we offer here. We love that you enjoyed our location, staff, rooms, breakfast, spa, and more! It was truly our pleasure to be your home-away-from-home in Prague, and we do apologize for the inconvenience with the weather. You are correct in that the abnormally high temperatures in Prague at that time did disrupt the air conditioning system, but we are working on a solution for the future. Thanks again for all of your comments, and we hope you have the chance to travel back to Prague soon! We would love to host you again at The Emblem.

Kind Regards,
Hannah Adams

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