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Reviews (569)
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All reviewsbeer museumold town squaremicrowave and fridgegreat locationexchange your moneydoors bangingnice budget hoteldlouha streetrooms are basic but cleanwake up earlyrepublic squarethin wallsclose to the main squaresmall balconytriple roomfree wifireception staff are
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Reviewed 24 June 2017

Booked this Hotel for 3 nights, thought we were staying in a 3 star hotel, but it felt more like a hostel. Room was basic but ok for 3 nights, unfortunately our stay went from bad to worse.
Renovations were going on downstairs, which was bad enough, but on our 2nd day were woken at 6 am with hammering and drilling in room opposite, which went on until after 6pm that day. Workmen also thought it was ok to put bedroom furniture in the passage way, which had there been a fire, would have obstructed our way out.
We complained at reception, repecrionish rang her Manager, and after a brief conversation with him in their language which we could not understand, we were given 550 Kronas, for our taxi the following day, which was less than we had to pay.
With so much renovation work going on, this hotel should have been closed to visitors until completed.
The only good comment I have to make is the location of this property was within a short distance to the bars, restaurants and shops.

Room Tip: Wait until renovations are completed
  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Kay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2017 via mobile

Good location to tourist spots. Hotel was clean and beds, although hard, were comfortable. No air conditioning in bedroom just an upright fan which I guess uses a lot of electricity but with no benefit. Towels in room were scratchy. Renovations are taking place on 5th floor but didn't give us any trouble. If you like meats and cheeses then you'll enjoy breakfast. Not too much choice and breakfast area is quite small. I would stay again to be fair.

Stayed: June 2017, travelled with friends
2  Thank Shane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2017

Residence Bene is in a great location for the old city sites. Easy walking to most sites and excellent metro, bus and train services. But at present renovations are happening everywhere. Our first room had work happening in front , both sides and on the third day directly above us. When the work was still happening at 8PM we had enough and the manager realised this was completely unsatisfactory. We were moved the next day to a much larger room, that actually had a phone, a microwave and a couch, but still had work going on above us. The beds are firm but the towels even firmer!!

Room Tip: The top floor rooms are much quieter and the corner ones are larger.
  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017

This place is very decent, located within walking distance to touristic sights. Room was clean and comfortable.The staff were lovely, friendly and helpful.

The windows in my room were covered with near opaque film, which made it feel slightly claustrophobic. I think it was because renovations were being undergone on the facade. No construction noise though, which is good. I could hear my neighbours through a hole in the toilet wall. The lock on the door was frustrating, I had to enlist the help of fellow guests to open the door. Tip: pull the key towards you and push the door to open it. The hotel felt a bit old and run down, not in a comfortable or quaint way, but in a cold way. Toilet was cold.

These issues are easily overlooked if you just need a place to sleep while vacationing, although there may be better choices if you look around. I switched to a hostel after one night because it felt a bit lonely(solo travel), and that was a great decision. However, this hotel is completely serviceable and offers a comfortable place to lay your head after a full day of exploration.

  • Stayed: April 2017, travelled solo
    • Value
    • Location
    • Service
Thank SchrodiSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017

We stayed at residence bene for 4 nights which is a good 3 star hotel.The rooms were pleasant and clean.The breakfast was good with a wide selection of choices. The staff were all very good particually the reception staff who were pleasant and helpfull giving information on sightseeing,tours,tram transport etc.All spoke good english.
The only downside to our stay was the building work going on which was noisy and dusty.
We would definately recomend this hotel once the building works have been completed.

Room Tip: Larger rooms at front
  • Stayed: April 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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