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Spatz Aparthotel
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Reviews (969)
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523
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All reviewsthe mexican restaurantno liftjewish quartergreat hotelthe main squareold townfirst floortop floorsalt minesbars and restaurantswawel castlehotel bardeluxe roomshort walkno air conditioningtea and coffee making facilitieshotel is situated
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Reviewed 30 March 2018 via mobile

Stayed here recently with a friend on a short holiday from college. We arrived late at night, only to be warmly welcomed and showered with helpful information. To our immediate surprise, our room was very large and beautiful. Perfect temperature in the room and exceptionally tidy. Breakfast, dinner and drinks in the hotel were all brilliant as well as a fabulous team of staff.

The location is absolutely perfect for those who would like the night life scene as there are many bars nearby that are very cheap.

There is also a large shopping center outside the main square with hundreds of shops not all found in Ireland.
**Exchange currancy for polish money as most places don’t except euro**

**You must eat in Nowa PLAC 1 and drink in the pool bar across the road from this, prime spots**

**Book aushwitz tours etc months in advance**

Stayed: March 2018, travelled with friends
2  Thank EuropeGoer123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Kierownik recepcji at Spatz Aparthotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for your lovely opinion about Spatz Apathotel.

We are glad to read words like yours - its keep us motivated to our work.

Also, we appreciate your tips about euro exchange, restaurant recommendation and when to book excursions. That can be helpful for our future guests.

Yours Sincerely,
Marta Kutrzeba
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018

The staff here are friendly and helpful. The rooms are large which might make them seem a bit bare, but with everything you need and the shower was great. There is no lift. It's a good location, because the restaurants around in the Jewish quarter are cheaper than in the middle of old town, and the food is incredible. You MUST go to 'Starka' restaurant and 'Dawno temu na Kazimierzu' restaurant, each less than 5 mins walk. The main square is about 15 mins walk.

Breakfast runs until 12 which is great, as well as the 12 check out time. Usually hotels rush you and set these at about 10am. The breakfast is traditionally polish but offer eggs made any way - would recommend the omelette. The only thing is the hotel offers the breakfast to non-guests, so the room can quickly become crowded and the 1 waiter manically running around with no food/cutlery available. I don't think they should do this, and is my only real criticism of the hotel.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Beluad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Kierownik recepcji at Spatz Aparthotel, responded to this reviewResponded 4 weeks ago

Dear Beluad,

Thank you for all the comments that are very important to us. It is nice to know that our staff meets yours expectations, especially the hotel's location and size of room.
The restaurants you mentioned are some of the best known in Kazimierz, and they are really good — we also recommend them to our guests!
Thank you also for information about the service during breakfast. We are just looking for new people for the waitress position and as soon as possible, the breakfast will be served not by one, but two waitresses.
We hope to see you again.

Yours sincerely, Marta Kutrzeba
Front Office Manager

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Reviewed 25 March 2018 via mobile

This is a great hotel very friendly good bar area that serves food nice breakfast with plenty of choices and really central for sightseeing hotel staff very good and full of information will definitely come back here again

Stayed: March 2018, travelled as a couple
1  Thank Alicia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Kierownik recepcji at Spatz Aparthotel, responded to this reviewResponded 4 weeks ago

Dear Alicia L,

thank you very much for leaving such a nice review. We are happy you fully enjoyed your stay and help from our staff. We will make sure to work hard and keep improving.

Please visit us anytime you wish, we will make sure to show you something new about Kraków every time!

Yours Sincerely, Marta Kutrzeba
Front Office Manager

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Reviewed 16 March 2018

Booked in for 4 nights, and the room was a good size, spotless with everything I need. The breakfast is good, with a pretty extensive range, plus eggs pretty much any way you like!. Hotel staff are really great too. As for location this is ideally situated in the Jewish quarter, but it's probably only 5-10 minutes walk from the Old Town. Considering I wasn't planning on staying here, they far exceeded my expectation

  • Stayed: March 2018, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Kierownik recepcji at Spatz Aparthotel, responded to this reviewResponded 4 weeks ago

Dear Nick R,

thank you so much for your opinion. We apprecate your kind words about our service and will surely take it as a motivator to work even harder. We are happy you enjoyed your time in our hotel and restaurant.

Please stay with us again when you will be in Cracow in the future.

Yours Sincerely, Marta Kutrzeba
Front Office Manager

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Reviewed 16 March 2018 via mobile

We spent 3 nights at this hotel from 12/3-15/3. Perfectly located right in the Jewish quarter, everything within easy walking distance. Short walk to old square & literally around the corner to Plac Lowny where you have to try the Zapiekanki in the market square.

We arrived after a flight delay at 1am but were greeted with a smile & a very helpful receptionist.

Room was comfortable, unfortunately no milk provided for tea or coffee in the room. Shower was a little disappointing but that really is the only thing I could comment on.

Particularly impressed with the lunch bag offered to us when we booked a day trip to Auschwitz Birkenau. They let us have breakfast at 6.50am before our pick up so we didn't miss out.

Would definitely recommend this hotel. Book direct as they offer a few incentives if you do.

Stayed: March 2018, travelled as a couple
1  Thank LAL535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Kierownik recepcji at Spatz Aparthotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

thank you so much for your great review about your last stay in Spatz Aparthotel. W e are glad that you found so many possitives about your stay, like location, friendly staff, lunchboxes for tour. We are sorry for problems with the shower -we checked that and fixed it.
Thank you for recommending us to your friend, we hope to visit you again!

Yours sincerely, Marta Kutrzeba
Front Office Manager

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