I have booked my room via bookings.com website as I was coming to Bydgoszcz to have some dental treatments done. Hotel itself is not the most picturesque from outside, rooms are spacious and have everything you need although in need of little modernisation but it didn't bother me at all. What stands out in this hotel is the staff which cares and it's so genuine. From the moment I walked in and throughout my stay they couldn't do more to make me feel more comfortable even my special requests were never a problem. Having to work myself some best hotels in London and having quite high expectations and always being judgmental when it comes to customer service this place has exceeded my expectations by far. Thank you for making my stay stress free and looking after me so well.
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