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Reviews (341)
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Reviewed 10 April 2018

The king bed apartment room was large, bed really comfy, bathroom big and staff helpful. We tested the polish restaurant and food was great. Unfortunately we had no time to check out the pool but we had a walk around and there were lots of great places to have food or drink, in general really nice complex. Parking was large, safe, we parked vis a vis entrance to hotel and paid for 24 hours only 10 EUR. Reasonable rate. Lastly I have to mention the breakfast which was among better I ever had in any hotel - beautiful restaurant with lots of possibilities to enjoy your start of the day. Even though in another building, which is a disadvantage, quality of it paid back.

  • Stayed: April 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Cezary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Absolutely good choice for reasonable price. The next door restaurant is run by one star Michelin chef and you have alternatives at few steps within that ancien casern today in renovated with much much taste.
To be a little disturbing, I stongly advise to improve the room service, not the menu but the service which is far below what a 5 stars pretends to offer.
I'm almost always traveling alone, and prefers to have dinner in my room chatting to my wife... That is not dispensing service to be impeccable.

Stayed: March 2018, travelled on business
Thank Marphilreg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mateusz W, Kierownik recepcji at City Park Hotel & Residence, responded to this reviewResponded 25 April 2018

Thank you for choosing City Park Hotel and leaving a comment.
We appreciate the comments contained in the opinion, we will use them to improve the quality of our guests' stay.
We will take care of every aspect of your stay.

Best Regards,
Matt Wasilewski,
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2018 via mobile

Upgraded to the biggest room available the night we spent there was magnificent. Don't dare to skip the spa and Balinese massage it the amazing sushi restaurant Kyokai which received it's own great review.
Spa maintenance a bit lacking though.

Stayed: March 2018, travelled as a couple
Thank Saar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mateusz W, Kierownik recepcji at City Park Hotel & Residence, responded to this reviewResponded 14 March 2018

Dear Saar,

Thank You for choosing City Park Hotel. It's great to get this opinion. We invite you to regular visits, our Concierge will take care of You as much as possible. City Park Hotel is a city within a city, we have a very wide range of dining options to choose from, yet a lot to check!

Hope to see You soon,
Best Regards,
Matt Wasilewski,
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2018

This five star hotel lived up to expectations. Comfortable, large room, great breakfast and friendly staff.
In addition there is free use of the roof top swimming pool, saunas etc. The hotel is part of a large complex that used to be a Prussian cavalry barracks so there is plenty of history. However everything is now sparkling clean and refurbished. There si even a small brewery on site with a variety of beers.
Recommended

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank 2Mike2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mateusz W, Kierownik recepcji at City Park Hotel & Residence, responded to this reviewResponded 14 February 2018

Dear Mike,

Thank You for choosing City Park Hotel for your stay in Poznań.

We are glad that you have enjoyed your time in our City within City.
Reading such reviews is great for us, We appreciate especially kind words about our Team and customer service.
We are counting on your regular visits and we promise to surprise You during every next visit!

Best Regards,
Matt Wasilewski,
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2018

Good:
*Interesting building and good range of cafes and bars on site
*Very pleasant and helpful staff
*Cleaners did a good job every day

Neutral:
*Location - if you want to be right in the old city centre this isn't it, but you get more space and there are some interesting restaurants off the tourist trail nearby

Bad:
*Some fittings and fixtures in room/bathroom in need of some maintenance/replacement
*Very uncomfortable pillows
*Could be a bit noisy

Note: I think the spa on site is managed separately from the hotel, but we had an annoying experience with them messing up our booking for massages meaning we couldn't fit this into our trip.

  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Eben M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mateusz W, Front Office Manager at City Park Hotel & Residence, responded to this reviewResponded 17 January 2018

Dear Eben,

Thank You for choosing City Park Hotel for your stay in Poznań.
We appreciate the comments provided in the opinion, we will make use of them.
We hope to host You with us often, we will be happy to meet all your needs and whims.
We will make sure that every aspect of your stay complies with your preferences.

Best Regards,
Matt Wasilewski,
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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