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unkenny
Singapore, Singapore

Spacious Room

4.0 of 5 bubblesReviewed 9 Sept 2016via mobile
Overnight stay in the hotel was warm and welcoming

Rooms were big and comfortable. Bathroom was bright and spacious. Beds were firm and supported. Multiple charging points. Good bench to open your luggage

Wonderful relaxing stay. Will certainly try this hotel group again
Date of stay: September 2016
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JernejO, General Manager at Austria Trend Hotel Ljubljana, responded to this review
Responded 23 Sept 2016
Dear Unkenny,

thank you for positive Review. We operate with altogether 27 Austria Trend Hotels in Slovenia, Austria and Slovak republic. You can have a look at all of them on our web page.

Wish you a nice day and best regards,

Jernej Osterman
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 2 September 2016

This hotel looks like a lot of similar modern business hotels: rooms are basic but comfortable, service is standard, it's rather far from city center but conveniently located for those who come by cars as it's just a few meters from the ring road.

Room tip: Rooms on the east side are very quiet
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marc_from_China
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2016 via mobile

I have been waiting for more than 20 minutes in the restaurant (5 tables are occupied, 2 waiters) and none asked me what I would like ... Unbelievable... Table is empty, I am sitting alone.. Totally strange situation!!! Assessment 0!
Why I am sitting here? I am hungry, staying in this hotel, no room service, bar in the groundfloor has very loud country music, and people are singing! The only restaurant is ignoring me... I think that gentleman close to me complained! He looked quite angry.
Finally.. Waiter arrived...

Date of stay: August 2016
Trip type: Travelled on business
Thank 474ninam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JernejO, General Manager at Austria Trend Hotel Ljubljana, responded to this reviewResponded 7 September 2016

Dear Sir,

thank you for the constructive feedback. We deeply appologize for bad experience in our Restaurant on the first floor. We already took Action and will improve.
Hope to get the Chance to host you again and to Show you the progress.

Best regards,
Jernej Osterman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2016

Overall one of the best hotels I have ever stayed in...Service was TOP notch; came with another couple who had a package deal to include sauna and spa (hot tub) when staff found out at check in I was with them I received automatic upgrade with same service. Room was fantastic with a decent view VERY spacious and had lots of amenities.
Hotel had a great bar and nice restaurant, we ended up using the breakfast room service for 5 euros and it was worth it. staff WAS 5 STAR quality SUPER FREADLY helpful and spoke perfect English. they recommended a lot of great stuff loved em.
Down falls... the Hotel had signs and advertised for a Bar with a Casino and Cigar bar... I would have died a happy man... however this is false there are neither of these items there is a nice Sports bar (kinda pricey) and a restaurant (also kinda pricey)... 7 euro for G and T pricey.
Lastly remember that spa sauna combo thing we got hooked up with ... well we went down the first night to an AMEZING looking place that we wanted to check out and partake... 1 issue it is FULLY NUDE ONLY... now I am an American but unlike most Americans I would still venture into a nude spa, however the family I travel with does NOT share the same feeling neither does their 8 year old son. sooo there's that??
However it is a great location 6 minute cab ride (8-10 euro) from the town square and has lots to do around it. worth the price.... keep the bathing suits in the room!

Room tip: all rooms had tons of space!
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank DavidJarvis5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JernejO, General Manager at Austria Trend Hotel Ljubljana, responded to this reviewResponded 7 September 2016

Dear Sir or Madam,

thank you for the Review. Signs of Casino and Cigar Bar are already replaced with new ones.

Best regards,

Jernej Osterman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2016 via mobile

What an excellent clean hotel with spacious rooms in easy access of the ring road? Lovely breakfast. Helpful and friendly staff. Supermarket around the corner and available hotel shuttles. Quick taxi rides with flat rates from the city centre.

Date of stay: August 2016
Trip type: Travelled with friends
Thank EugeneT473
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JernejO, General Manager at Austria Trend Hotel Ljubljana, responded to this reviewResponded 7 September 2016

Thank you. We always try to keep it simple and to make the best experience for the guests.

Best regards,

Jernej Osterman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2016

Quite decent and good hotel.Wide and comfortable room.Decent and efficient service.Pleasent after a hard working day.Good spa and wellness center, maybe someone said that missing the pool but not necessarily, the only problematic thing was what went off some alarm that urged visitors to leave the room, there were a lot of children all very confusing when we went down (we were on floor 7) a lot of people, all of which look worse, but thankfully no fire , but not the hotel servants to explain to people what is going on, only one notification of employees cleaning lady (just in passing) a lit cigar in the room and the system reacted. Im not a panic lover and they could find themselves servants of the hotel to help people who have not been exactly the same.All in hotel is good.

Room tip: just ask on desc what you wont
Date of stay: August 2016
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank birkecarib
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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