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“Satisfied but not so good to be recommended”
Review of Hotel Chesscom

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Hotel Chesscom
Ranked #106 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed 14 June 2017

When we arrived, the whole hotel doesn't had an electricity. It was an accident but the staff did not inform us. It was necessary to bring our luggage over the stairs up to 4th floor at 30 degrees after an 1000km driving...

Remote controller for the air condition had missing, so the staff in the hotel set it up for us...without working remote controller in the end...

Close to the metro station and easy access to the central part of Budapest. Breakfast is very good. Beds are good as well.

Excluding the problems with the remote controller and electricity, hotel is a good choice for everyone who want to visit Budapest for night or two.

Room Tip: Don't select rooms on the last floor. These rooms are very small and uncofortable
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  • Stayed: June 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Todor D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchesscom, Vendégkapcsolati vezető at Hotel Chesscom, responded to this reviewResponded 22 June 2017

Dear Todor D,

Thank you for your review regarding your recent stay in our hotel. We appreciate every guest feedback so we can improve our service. I am terribly sorry that we had an electric cut off when you arrived to the hotel, which was regretfully, due to circumstances beyond our control.
Also I would like to apologize for the inconvenience regarding the air-conditioning. it was such a bad coincidence that there were no remote control for the A/C in the room. Kindly note we have already solved the problem.
I am pleased to read you found the bed comfortable and the breakfast good.
We hope that in spite of not being completely content with our service you had a great time in Budapest.
Sincerely,
Ms Andrea Pálfi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 - 18 of 393 reviews

Reviewed 30 May 2017

We stayed in the hotel 3 days and it was a perfect combination of the price and quality.
About 20 mins by metro from th city center, decent breakfast, clean rooms, near to the shopping center and the metro station. Very helpful staff. I would defenitely recommend this place to people who looking for budget accomodation in Budapest.I liked it a lot! Thank you!

Room Tip: good hotel with budget price
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  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 705mia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchesscom, Vendégkapcsolati vezető at Hotel Chesscom, responded to this reviewResponded 3 June 2017

Dear “705mia”, dear our valued guest,

First of all I would like to thank very much for having chosen our hotel, the Hotel Chesscom for your recent stay in Budapest.

I am so pleased that the provided service met your expectations and you enjoyed most of the elements of your stay!

Thank you for your nice compliments of our colleagues; I am happy that they could be at your disposal with their helpful and friendly service minded attitude.

I am delighted that you found our location convenient because of the proximity of the public transporation lines.

We do hope that overall you had a nice stay with us and we have the pleasure to welcome you back with us again!

Best regards from Budapest,
Ms Andrea Pálfi

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Reviewed 20 May 2017

This hotel has everything you need for a city break. As it is 2 star the rooms are basic but, unlike some 2 star hotels, there is air-con, tv and hairdryer in the rooms. The beds were clean and comfy, pillows were huge, clean towels and hot shower (dated but all perfectly usable). Breakfast was good, staff are friendly and helpful. They provided us with luggage storage before we were due to check in and also after check out which was very much appreciated. The hotel is perfect for traveling throughout Budapest and the transport system is easy to use and very good value.

If we return to Budapest we would stay here again and recommend it to others.

  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank AnnaH72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchesscom, Public Relations Manager at Hotel Chesscom, responded to this reviewResponded 23 May 2017

Thank you, AnnaH72 for the nice review of the Hotel Chesscom. So glad that you enjoyed our well-equipped rooms and the tasty breakfast. We appreciate your wonderful comments about our staff and the level of service you received.

We hope to see you on your next visit to Budapest in the Hotel Chesscom!

Kind regards,
Ms Andrea Pálfi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2017

We bought our last night in Budapest here at Hotel Chesscom, and weren't expecting much. It turned out to be very nice. Clean, recently remodeled room at a superb price. The staff were very nice young people, who all spoke excellent English. After spending all week in downtown Pest or Buda, we were happy to be out near the airport and with that great mall right in our backyard.

Room Tip: Get one that has recently been redone in their current renovation
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  • Stayed: May 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Lindaj99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchesscom, Vendégkapcsolati vezető at Hotel Chesscom, responded to this reviewResponded 14 May 2017

Dear 'Lindaj99',

First of all, thank you very much for your kind review you shared with the TripAdvisor community and us!

It is our pleasure that you had an enjoyable stay with us in our Hotel Chesscom!

Also thank you for highlighting our location, our recently remodeled room and our staff as well!

We do hope that we will have a chance to welcome you back in our hotel in the future!

Best regards,
Ms Andrea Pálfi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2017 via mobile

Good location for a affordable price. Very good train connection. Nice stuff and local food. Clean rooms and clean hotel. Free parking and free WiFi. They have all the important credit cards and they speak English fluently.

Stayed: December 2016, travelled as a couple
Thank Igor Š
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelchesscom, Public Relations Manager at Hotel Chesscom, responded to this reviewResponded 26 April 2017

Dear Igor Š,

Thank you for taking the time to write a review of the Chesscom Hotel following your recent stay.

We are very happy indeed that our hospitality, the location of the hotel and the price & quality ratio have reached your expectations and we hope you will return again in the near future.

Best regards,
Ms Andrea Pálfi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Chesscom

Address: Bartok Bela utca 5, Budapest 1191, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #106 of 336 Hotels in Budapest
Price Range: $38 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Chesscom 2*
Number of rooms: 40
Official Description (provided by the hotel):
The Hotel Chesscom is a modern hotel offering simple comfort and great value. It is located at the Kobanya-Kispest station of the main blue-line Metro. The city-centre is easily reachable by Metro, the Airport is only 15 minutes away. Our air-conditioned rooms are fully equipped. We offer free parking on site and free WiFi. ... more   less 
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