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“It's called Novotel, 4 * above the entrance but whether this is true???”

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Novotel Budapest City Hotel
Ranked #92 of 336 Hotels in Budapest
Reviewed 4 December 2017

The room is exceptionally small, two people can not normally move around the room, the bathroom is only for one person, the smaller toilet never saw before, the unpleasant smell of moisture from the bathroom. The bathroom does not have a toothbrush cup (it has a small glass of thin plastic). At the reception they say this is the Novotel standard, a good joke?aA breakfast 3.12. from 09.00 to 10.00 there was no fresh bread, there were no clean cups of tea.At breakfast, it's not most important if you have goulash or not.

Room Tip: if all rooms are so small that I can not recommend any
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  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Novica J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 873 reviews

Reviewed 29 November 2017

Great Access Point: 2min walk to MOM Park Offices + shopping center (incl. nice variety of restaurants, & grocery store), 2min. walk to Alkotas Ut tram stop for fast public transport connections throughout city.

Rooms: Spacious, clean, practical layout, quiet (good sounding proofing for quiet rest)

Customer Service: Very professional, polite, attentive staff; fast check-in, fast check-out; very friendly staff throughout breakfast area.

Dining: Breakfast area was definitely upgraded since my last stay, great healthy options (many fresh fruit & vegetable offerings); bright, friendly, attractive new display areas; fast coffee & tea options.

Would recommend for business stay in area.

Room Tip: Request room on higher floor, away from street traffic
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  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank M_Monteon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeanWendling, General Manager at Novotel Budapest City Hotel, responded to this reviewResponded 18 December 2017

Dear Mr. M_Monteon,

it is always a pleasure to read such a great and positive review.

Thank you for your kind words and I hope that you next visit will be as pleasant as this was.

Hope to welcome you back to our hotel soon.

Kind Regards

Jean Wendling

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

Although the hotel is located outside commercial and tourist areas, Novotel Budapest City is still a good choice in this wonderful city. It is easily accessible through numerous bus and tram lines that go through the great palaces of Buda and impressive attractions of Pest. From the hotel, one could go straight right at the door of the Central Market with a short bus-tram combination. The hotel itself is decades-old but it was evident that improvements are constant undertaking. As such, the hotel has an upbeat and chic atmosphere that contrasts with its rooms which, in my opinion, need to undergo the same works for theme uniformity. Nevertheless, my room was comfortable and clean and had complete amenities. My only suggestion is for the hotel to provide more “real” pillows on the bed instead of throw pillows to augment the two (had a stiff neck on my 2nd day). The breakfast restaurant had good selection but can still be improved with a little imagination. The casual restaurant though offers excellent choices either for lunch/dinner or nightcap. I will surely think of this hotel next time I visit Budapest.

Stayed: November 2017, travelled on business
Thank Geronio U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017

Typical Novotel standard meaning no surprises and pleasant stay. Perfect location with tram and bus stops literally in front of the hotel (we preferred the tram lines 17 and 61 going to Szent Kalman Ter M2 metro stop in less than 10 minutes). Paid parking available on site which is convenient if you travel by car.
MoM Park Mall is also next door with many restaurants and shops available.
Breakfast was good with many options.
Pool and spa available but we did not use it.
Although rooms showed some signs of ageing we had a pleasant stay and it is a good value for money. I do recommend this hotel for a family stay

  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Harizanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

The room was fabulous to stay and it's comfortable to sleep there. Great location there as it is in central Budapest, close to downtown area with tourist areas. Services were very helpful to provide an excellent customer services such as taxi arrangements.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Frank F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Budapest City Hotel

Address: Alkotas utca 63 - 67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
Region: Hungary > Central Hungary > Budapest
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Business Hotel in Budapest
#68 Luxury Hotel in Budapest
#88 Romantic Hotel in Budapest
Price Range: $107 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Budapest City Hotel 4*
Number of rooms: 319
Official Description (provided by the hotel):
The Novotel Budapest City is the premier destination for leisure and business trips to Budapest. This 4 star hotel is surrounded by picturesque chestnut trees, the hotel is close to the city centre and the historic Castle District of Buda. Enjoy the Cafe Lounge restaurant and take time out in our complimentary wellness area with indoor swimming pool, fitness centre and sauna and enjoy bowling facility. Free WiFi internet in the entire property and secured onsite parking is available. Shopping center is in 2 minutes walking distance. ... more   less 
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Also Known As:
Novotel Budapest Congress Hotel Budapest
Accor Budapest Congress
Budapest Novotel

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