I stayed here for two nights over Presidents' Day weekend and have been a guest here at least half a dozen times over the past ten years. I have always loved the fact that the rooms aren't cookie cutter in size or decor. This visit I had a comfortable room with two double beds, a bathroom with two sinks (great for two female friends sharing the room), and thick robes. When entering into the room there was a good-sized hallway so you didn't see inside the room from the corridor.
Front desk personnel were pleasant upon check-in, and other employees greeted you in a friendly way when you passed them. The concierge was very helpful when I asked for a "sticky note." He kindly went to another area to get me a couple of them.
What was disappointing is the following:
-very loud construction noise in the lobby upon arrival and as early as 7 AM on Monday (a holiday).
-newspaper not delivered to the room , even for elite members. You need to go to lobby and ask for one.
-the modernization? of coffee service. A cheap one-cup coffeemaker is your morning java, no complimentary AM coffee in the lobby, and long-gone is the coffee service that used to deliver to the room (no room service charge).
-housekeeping that needs improvement. The bottom sheet on my bed had a right-angle shaped tear in it that was about three inches long. When I saw it, it was late and I was ready for bed after a long, busy day. I figured the sheet would be replaced when the bed was made the next day. Again, I returned to the room late and was dismayed that the same ripped sheet was on the bed! Earlier in the day, we had requested a refrigerator, which is supposed to be supplied at no charge. The refrigerator was never delivered. There was freshen up service in the evening, which is nice, but just one candy for two guests? Is one person supposed to take a bite and then pass the rest to the other?
-the charming lobby bar has closed and has been replaced? by a mezzanine bar with terrible service and an overpriced wine selection (average price of a glass - $15). About 6 of us sat down Sun. evening. It took ten minutes for the waiter to come over. When the drinks arrived they were put down very unceremoniously, no napkins or coasters, no little dishes of the pretzel snack that we had seen on other tables. When the waiter finally returned and was asked to bring this things, he handed one of us a pile of napkins, not bothering to place them down for each of us. The snack dishes were dropped at the table carelessly, with some of the contents slipping out of the dishes. We were never asked if we wanted to order any food to accompany the drinks.
Upon check out, the billing was incorrectly done. The front desk was asked twice to bill separately, which they did not. The revised bill reflected separate credit cards, but the same one addresses was listed on both bills. I mentioned these issues. Cursory apologies were given with the comment that they would leave a note about this for a supervisor.
In spite of this, the Mayflower has a charming atmosphere, stately decor, and overall pleasant ambiance. There is a good location, too, right near the Metro. If I could give 3 1/2 circles, I would. I guess I rated it four circles for old-times sake.
- Official Description (provided by the hotel):
- Listed on the National Register of Historic Places, The Mayflower Hotel, Autograph Collection has been a vibrant social hub in Washington, DC since opening in 1925. Refreshed and contemporary, our historic hotel newly inspires the city for business or pleasure with its premier location on Connecticut Avenue. The Mayflower delights with a timeless luxury found in our sweeping marble lobby, picturesque ballrooms, in-house health club, and luxury-minded guestrooms, offering plush bedding, high-speed wireless internet, and flat screen TV's. Enjoy a culinary delight at our lively American brasserie EDGAR, or step outside to experience the local flavor of Dupont Circle and other nearby attractions. Effortlessly blending historic tradition and modern luxury here in the heart of the nation's capital, The Mayflower Hotel is national treasure not to be missed. ... more less
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- Also Known As:
- Mayflower Hotel Washington Dc
- Renaissance Washington Dc
- Washington Dc Renaissance
- Renaissance Mayflower Hotel
- Mayflower Hotel Dc