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35 - 40 of 639 reviews
Reviewed 5 December 2019

On a quick business trip. It was a very underwhelming experience. The hotel is laid out with long corridors... I was luck to be assigned on of the last rooms with the lounge on the other extreme... The bar tender was kind and nice but the bar was empty even with the hotel being full!!! Good free parking though!

Room tip: Ask for rooms closer to elevator
Date of stay: December 2019
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Randeep S D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PeterA4999, Manager at Sheraton Agoura Hills Hotel, responded to this reviewResponded 5 December 2019

Thanks for staying with us. We appreciate your feedback!

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Reviewed 3 December 2019

I just wanted to say how great the stay this past weekend was. From helping with unique requests to taking care of the little details, the stay was perfect. The staff from the manager Gilbert and so on, were so friendly and helpful!
I would definitely recommend this property to friends and family and look forward to staying here again in the future!
Thank you!

Date of stay: November 2019
Trip type: Travelled with friends
1  Thank SindeyLee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PeterA4999, Manager at Sheraton Agoura Hills Hotel, responded to this reviewResponded 3 December 2019

Thanks for staying with us. We appreciate your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2019

I was in town visiting family. After a long day of traveling from the east coast, check in went speedy. I was in my room in no time. The front desk agents were always cordial and polite in each encounter I had with them over the 6 nights I spent at the hotel.
I ate breakfast in the restaurant one morning and tried something off the menu. (The buffet option looked good, just didn't have the appetitie to eat that much variety). The breakfast food came out hot and tasted great. I also had room service 2 of the nights. Both times, food was delicious and came up in a timely matter. All the food and beverage employees were just so polite and nice.
Lastly, I love the idea of earning a food credit or extra points to help with the eco-friendly choices you have.

Room tip: Facing Mountains. on back side of building so you don't hear highway traffic.
Date of stay: November 2019
    • Value
    • Cleanliness
    • Service
Thank smmoler65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PeterA4999, Manager at Sheraton Agoura Hills Hotel, responded to this reviewResponded 25 November 2019

Thanks for staying with us. We appreciate your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2019

I had a quick business trip in the area. My room was ready when I arrived and the staff was very helpful at check-in. The room was a bit smaller than some of the newer properties that I have visited and the hard furniture is showing some wear and tear. Nice amenities included Starbucks coffee pods and thick towels. Plenty of drawer and closet space, as well as a very comfortable armchair for TV watching. Excellent bed and bedding!! I slept better than at almost any hotel that I've stayed at recently. Usually spend about 40 or 50 nights per year at hotels due to business travel. The next time I travel to the area, I will definitely stay at this hotel.

Room tip: Like all hotels - away from the elevator area.
Date of stay: November 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank StephenN37
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PeterA4999, Manager at Sheraton Agoura Hills Hotel, responded to this reviewResponded 21 November 2019

Thanks for staying with us. We appreciate your feedback!

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Reviewed 6 November 2019

Came to the area to run the Malibu Half Marathon. Hotel was fairly convenient to the race and to the 101. Lots of CalFire firemen staying here at the same time to fight and mop-up recent fires--all of them were so polite to us. Overall, excellent stay. The beds were amazingly comfortable; probably one of the best I have ever slept in--who knew? Very clean rooms, and appreciated the hotel registration person allowing us to stay 30 min. past check-out so that we could shower after returning from the race. It really helped--thank you! Bar area could use a little updating, but staff service all around was excellent. Would definitely stay here again.

Room tip: Hotel is generally quiet; they have a "no party in the room" policy and quiet hours starting at 10:00 p.m.
Date of stay: November 2019
    • Location
    • Sleep Quality
    • Service
Thank AAlpineLass
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PeterA4999, Manager at Sheraton Agoura Hills Hotel, responded to this reviewResponded 6 November 2019

Thanks for staying with us. We appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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