We stayed at this hotel (booked through Allegiant Air Vacation packages) for one week. Due to a "problem" with our booking, our room was not waiting for us when we arrived. This was, I hope, not the hotel's fault, and they were accommodating because I did have my paperwork with me to prove the booking. Had I not had this paperwork, I wonder if the front desk clerk would have "found" a room in a full hotel? We had our tickets to Disneyland delivered to the hotel via Dream Vacation Builders (who were amazingly helpful in all situations). The UPS envelope with the tickets in them had arrived but the front desk could not find it. We phoned DVB who had confirmed that the Hotel Menage did confirm receipt of the envelope. At the end of the day, we got a call to our room to indicate that the UPS envelope had been found. However, when I opened it.....no tickets. Just two brochures, one of which was not even part of the "package" supposed to be in the envelope! It was suspicious to say the least. Dream Vacation Builders were super helpful and sent over three more tickets that night as we were planning to go to Disneyland the next day.
In a nutshell....good, but very dark hotel. Room was large, bathroom was small, but clean and comfortable. Pool and spa were great, fireworks visibility awesome, traffic noise minimal on street side of hotel. Wouldn't want to be on the freeway side regardless of fireworks show! We did not eat at the restaurant but appreciated the microwave in the vending/ice machine area. All employees EXCEPT the front desk clerk were very pleasant, helpful and kind. The front desk clerk did not apologize for anything that was very obviously under his control. He gave an attitude of "too bad, so sad for you" and as a reflection of the hotel, was a poor representative. Dream Vacation Builders was fantastic in their dealings with this mishap and I would recommend THEM any day of the week for purchasing tickets to Disneyland!
- Official Description (provided by the hotel):
- Experience the beauty of California in the freshest and most unique boutique hotel in the Anaheim and Disneyland resort district. Conveniently located (block away from Disneyland and 2 miles from the Convention Center), Hotel Menage is the place to see and be seen in Orange County. Enjoy our newly renovated 244 perfectly appointed guest rooms and suites, with 42" plasmas, 24 hr pool, fitness center, business center, and complimentary hi-speed wireless internet, award winning American Tavern restaurant..."Create Your Experience..." ... more less
- Reservation Options:
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- Also Known As:
- Menage Hotel Anaheim
- Hotel Menage Anaheim