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All reviews san pedro golf cart swim up bar water taxi bedroom villa main pool secret beach sea grass nice resort convenience store ceviche resort restaurant palm trees just returned from a week fish recommend this resort laid back
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Reviewed 6 September 2017

Great location, food was great, tours left from hotel docks, golf cart rental onsite amnesties were available to everyone, no wait! Staff were very friendly and ready to accommodate our needs. The view was spectacular!

Stayed: July 2017, travelled as a couple
Review collected in partnership with this hotel
Thank jrosnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this reviewResponded 10 September 2017

Thank you for making Captain Morgan’s your activity hub while you were down here on Ambergris Caye! Your comments were certainly well-received with our team. Nothing makes us happier than hearing guests made the resort their own and were able to enjoy all the simple pleasures of our location and the island. We look forward to greeting you for a future stay!

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Reviewed 5 September 2017

The resort is beautiful and kept up well. The rooms are large and clean, but the construction work is a little disturbing. The food is over priced and not good at all, so I advice to cook your own food. Warning the liquor is very watered down so please do not think you will get a tipsy off of one drink. The pools are nice and relaxing, but needs a little cleaning. The activities were nice and some what over priced, but that is everywhere on the island.

Stayed: July 2017, travelled as a couple
Review collected in partnership with this hotel
Thank ashlynjones57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this reviewResponded 10 September 2017

Thank you for taking the time to provide us with valuable feedback of your recent vacation at Captain Morgan’s, as it ensures we are working to improve our guest experience. We are happy you enjoyed the grounds as our whole team works hard to keep the resort looking great. We appreciate the mention of some areas that may need attention. It is our pleasure to report that management has already attended to them. We hope you will offer us the pleasure of another visit!

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Reviewed 4 September 2017

Just returned from Cpt Morgan's and am very pleased with all the improvements going on. The grounds look wonderful, much planting going on. Units are slowly improving..new linens, robes in the unit, new fluffy towels! Breakfasts were incredible. The store is enlarged and many more selections. Everyone so nice. Missing the hairdryer and it was brought to the room immediately. Housekeeping superb. Very positive about the care given and am excited to see what else will be done.

Stayed: August 2017
1  Thank Barbara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this reviewResponded 10 September 2017

Thank you for the touching TripAdvisor review complimenting the hard work and positive nature of our team here. As a part of our Captain Morgan’s family, we really do appreciate your comments regarding all our improvements. While updates tend to be a work in progress, our ultimate goal is to provide excellent quality and comfort across all our units. We look forward to greeting you on your next visit!

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Reviewed 2 September 2017

The entire staff could not be more accommodating and professional. the resort was very clean the rooms were great and the facilities were great. it is located about 25 minutes outside of the city so you must take that into consideration. we rented a golf cart in town which added to the experience. There were two days when the mosquitoes were really unbearable but they sprayed and the situation improved greatly. There is not much of a beach but there are three fine pools. It will remain on my list to visit again.

Room Tip: we chose a condominium with two bedrooms.
  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Fred20722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this reviewResponded 6 September 2017

Thank you for finding your way to Captain Morgan’s on your trip to Belize. We value your feedback and couldn’t be more delighted to hear you enjoyed the facilities and felt accommodated. We are always working hard to keep our 1,100 ft. long beach stunning, though we certainly can appreciate some days are best spent by the pool. We hope to see you again!

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Reviewed 1 September 2017

My boyfriend and I planned a 10 day trip to Belize, with the last 5 nights at Captain Morgan's. Over the trip he became my fiance (!) and we spent our last 5 days on Ambergris here, and it felt like a honeymoon. It was low season so it was quite tranquil, but we had a lovely time. The entire staff, from the concierge to bartenders to bellhops to waitresses, were lovely. We were accommodated entirely and made to feel like we were at home.

The facilities are lovely and well-kept, with every room being an ocean view. We were left to want for nothing, my only suggestions would be longer rental times for bikes (need to return by 5pm).

While everyone was great, I would really like to spotlight the staff: Anna and Bonifacio who were kind, friendly, and always helpful, and the Caribbean bartender whose name I can't remember but who talked with me and my fiance often, was incredibly accommodating, and taught us so much about the country!

Highly recommend, and expect we'll be back eventually to celebrate an anniversary :)

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank kmkelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this reviewResponded 6 September 2017

First, we would like to extend our congratulations to both of you. What an exciting time – we are honored you chose Captain Morgan’s! Thank you for your sweet words, we will certainly pass them along to our team. It is wonderful to hear you learned so much about Belize, while also enjoying our romantic retreat. We can’t wait to greet you again for your anniversary!

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