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“7 nights of Bliss in Belize”
Review of The Phoenix Resort

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The Phoenix Resort
Ranked #1 of 54 Hotels in San Pedro
Certificate of Excellence
Reviewed 14 January 2012

Celebrating grandma's 85th birthday in a 3 bedroom suite...bloody fantastic! The staff had a birthday cake in the fridge when we arrived, the grounds are immaculate and the rooms are about the best we have stayed in anywhere in the world. Dont think twice about The Phoenix, it has a great location, super friendly and helpful employees and extremely clean. (I am a clean freak).

  • Stayed: January 2012, travelled with family
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3  Thank My_Lady_of_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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729 - 733 of 997 reviews

Reviewed 6 January 2012

Just returned from 12 days at The Phoenix it's unbeliezeable...top knotch. We stayed in C5 a 2 bedroom unit all decked out even our request for a Barbecue was met so we could cook turkey dinner on Christmas day! Yes a turkey and all the fixings. The Phoenix aims to please and they do from assisting with booking flights, excursion, arranging a golf cart and restaurant reservations and more. How they remember everyone's name and seem to know what we want/need even before we ask is amazing. Our boys ages 22 & 19 had a fantastic time and enjoyed making new friends with other guests similar ages. The location of The Phoenix is perfect close to the shops and town 24 hour security and the best restaurant ever The Red Ginger. I could go on and on but it's all been said. Stacey, Mark and all the staff at The Phoenix thank you for everything you exceeded our expectations! We loved The Phoenix so much we re booked for next year.

Stayed: December 2011, travelled with family
8  Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

I don't have much to add to all of the superlative reviews except to confirm that they are absolutely correct. Service at the Phoenix was spectacular. Our enormous 1-bedroom was perfect. The location was ideal - right in the heart of town and yet completely private and secluded. The spa was wonderful - the Maya abdominal massage was an experience that you can't get in many places, and I ended up going back for another massage and scrub after our day trip to Lamanai got rained out - no problem getting an appointment on short notice, even at the height of the busy season. I have been to excellent spas all over the world and the massages here were among the best I've had. I would definitely recommend the Phoenix.

  • Stayed: December 2011, travelled as a couple
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6  Thank EyesOnTheHorizon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

I am a totally picky well traveled New Yorker, this place is a 10. Our 2 bedrm suite, D3, has a full out kitchen with dishwasher (not that you need to do any dishes), toaster, full large size fridge, coffee pot (and they provide coffee/sugar etc every day) two gorgeous bedrooms with lovely baths (ours has large sunken tub) and a wrap around porch thats incredible. The staff is completely willing to do anything they can to help and they have a really good and apparently well known spa where I had one of the best massages I have ever had (my son said the same and my husband and other son are booking asap) Perfect place for my family with two sons 19 and 22 although we are here the week after new years and it is a bit slow for them but the diving and fishing are exhausting them anyway!!!

Room Tip: our 2bdrm was D3, one of the largest with that great porch!!
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  • Stayed: January 2012, travelled with family
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6  Thank hillbills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

I'll keep this short and sweet...The Phoenix is the only place to stay in San Pedro. Although you are in town, once you walk through the doors you are in another world. The best service, food, rooms, beds, amenities - hands down! All the suites are great but for us (we have two children), we prefered the ground level as there are no elevators.

A few tips:
- Bring DEET bug spray and baby oil - sand fleas are everywhere (although we did not encounter them at the resort)
- Water is purified and great for drinking (a huge bonus for us as we have had many problems in Mexico)
- Visit SOL Spa, you'll be glad you did (ask for Heather for massage - she's great)
- Best restaurants are: Red Ginger, Caliente, Hidden Treasure (be sure to wear your DEET bug spray on your legs when going to any inland destination)
- If you are a diver, do not miss the Blue Hole - amazing!
- Hol Chan is a MUST visit (pet the sting rays and interact with nurse sharks in the water)

The staff feels like family and they care for you as if they were. We loved it so much that we have already booked again for next year!

Thanks to Mark, Stacey, Pam, Gabriella, Enrique, Maurice and the ever-watching Raphael (on site security) you made this a special family holiday!

Room Tip: All rooms are great but ground floor is our favorite.
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  • Stayed: December 2011, travelled with family
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6  Thank avo730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Phone Number:
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Price Range: $478 - $769 (Based on Average Rates for a Standard Room)
Number of rooms: 28
Official Description (provided by the hotel):
The Phoenix Resort is a modern and luxurious beachfront resort located on Ambergris Caye, Belize, and in the charming town of San Pedro. What we offer on-site: Red Ginger serving breakfast, lunch, dinner, and room service, a pool bar and rooftop bar, Sol Spa, the island’s most popular spa, a beautiful heated saline chlorinated main pool and separate heated saline lap pool, fitness center, and business center. What’s included in our rates: Round trip ground taxi transfers, daily maid service and nightly turn down service, Keurig coffee maker and pods, bottled water, free Wi-Fi, in suite Bose wireless speakers and iPads, Aveda bath products, use of bicycles, kayaks, paddle boards, yoga classes, painting classes, chocolate tastings, wine tastings, free daily cocktail mixers from 5pm to 6pm, on-site fitness center, access to local gym and Crossfit facilities, and more. Breakfast is not included but is available on-site. ... more   less 
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro, Ambergris Caye

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