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“Beyond Expectations!!”
Review of The Phoenix Resort

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The Phoenix Resort
Ranked #1 of 55 Hotels in San Pedro
Certificate of Excellence
Reviewed 12 October 2017

We LOVED our stay at the Phoenix Resort. From booking to departure the communication with staff was easy and efficient. Pamela, Natalie, and the rest of the staff were so amazing. They were always available to answer questions and provide recommendations and assist with bookings. We visited 6 nights early October. There were 2 couples in our group and we were celebrating one of the couples anniversary. Phoenix resort had a sweet welcome message, surprises in the room, and upgraded us to a beachfront condo. We stayed in D-4 and the condo was beautiful inside, clean, spacious, with a huge veranda. The view from the veranda was out of this world! It felt so secluded and calming. The room was cleaned daily and they did an awesome job. The turn down service was great. We booked our excursions for snorkeling and fishing through the Phoenix and had no issues, everything was great. We enjoyed the free happy hours from 5-6 on at the roof top bar. We enjoyed sitting by the pool, always with drinks in hand. The pool staff was awesome! For two couples sharing a condo, the staff took great care in splitting bills properly and assigning everything just right so that upon check out it was easy breezy. I really cannot say enough good things about the Phoenix. Can't wait to visit again!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank AJorgensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 October 2017

What a great place to stay. Staff is very friendly and helpful. Rooms were very spacious. We had a full kitchen, washer and dryer. The town is right off the property. You can rent a golf cart to get around but everything is within walking distance. We were here during the off season. The pool was never busy and it was always easy to get chairs. Everything was fantastic from the welcome, restaurants, pool, housekeeping etc,etc. Not sure how busy this place will be during peak season. We plan to return "Low season" again. We will be back!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Chip4N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017

The rooms themselves are enough of a reason to stay here- they are huge!! Having 2 kids, we really value having hotels with a separate bedroom. The pool was never crowded, the additional activities offered were amazing and the service was over the top! We thought the no beach access would bother us, but it didn't at all. The caye is not a "beachy" island. The food was also amazing here- especially breakfast!

Stayed: August 2017, travelled with family
Thank mazda19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2017

This resort is top notch! We had a wonderful experience due to attentive and genuinely friendly staff. Highlights of our stay at the Pheonix include: daily cocktail hour, yoga class, painting class, pool staff who quickly bring a cover/towel to the pool chaise of your choice, food at the Red Ginger, smiling faces from all of the staff, upgraded room, beautiful view, cooling breezes. Upon entering our room we were pleased to find such a wonderful anniversary message spelled out on the bed in flowers and a bottle of wine in the fridge with chilled glasses. Our room had beautiful hand made furniture and stunning artwork. Whenever we placed a few dishes in the dishwasher during the day, they were already washed and put away when we came back that night! The location is great too - close to restaurants, boat docks, and dive shops.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank PerryandGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2017

I honestly can say this was one of the most accommodating places I've ever stayed. Not only is the property beautiful, the suites are amazing, and the staff is the best! The amenities are matched by any resort in San Pedro. The food at Red Ginger is so tasty! The French Toast was a favorite with me group. I actually got sick one day and they brought me medicine and Pedilyte free of charge. They give back so much to thw community there. We heard nothing but good things about the resort from the locals we told we were staying there. Thank you for making my birthday truly amazing!!!

  • Stayed: September 2017, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank Shemaiah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Phone Number:
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Price Range: $477 - $776 (Based on Average Rates for a Standard Room)
Number of rooms: 28
Official Description (provided by the hotel):
The Phoenix Resort is a modern and luxurious beachfront resort located on Ambergris Caye, Belize, and in the charming town of San Pedro. What we offer on-site: Red Ginger serving breakfast, lunch, dinner, and room service, a pool bar and rooftop bar, Sol Spa, the island’s most popular spa, a beautiful heated saline chlorinated main pool and separate heated saline lap pool, fitness center, and business center. What’s included in our rates: Round trip ground taxi transfers, daily maid service and nightly turn down service, Keurig coffee maker and pods, bottled water, free Wi-Fi, in suite Bose wireless speakers and iPads, Aveda bath products, use of bicycles, kayaks, paddle boards, yoga classes, painting classes, chocolate tastings, wine tastings, free daily cocktail mixers from 5pm to 6pm, on-site fitness center, access to local gym and Crossfit facilities, and more. Breakfast is not included but is available on-site. ... more   less 
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro, Ambergris Caye

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