We weren't sure what to expect from the hotel. The reservation process online was very satisfactory and our agent was attentive and accommodating. When we arrived we felt well cared for. Our room was comfortable (bed quite firm) and we enjoyed our little balcony overlooking the trees and grounds. There were plentiful birds. There is a breakfast cafe on site and the food was served quickly and was very tasty. Coffee & tea available 24 hrs/day. We recommend it.