My stay at this hotel was great the staff front desk and cleaning staff are impeccable. Corey from the morning was always extremely helpful and efficient he along with the other staff carried themselves well in a professional manor More
My stay at this hotel was great the staff front desk and cleaning staff are impeccable. Corey from the morning was always extremely helpful and efficient he along with the other staff carried themselves well in a professional manor MoreShow less
Thank you for your review. We appreciate the feedback and I will be sure to let Corey know how helpful he was for you. We look forward to seeing you again when your back in the Altoona area. Have a great day!!!! Robyn Smith- General Manager
Super place, nice and quiet. Lots of food options within a mile. Great rooms. Super helpful and friendly staff. Second stay for me. The breakfast is always hot and delicious. I will stay again anytime I am in the area.
Thank you for your review. We look forward to seeing you again when you are in the area. Have a wonderful day!!! Robyn Smith- General Manager
The heater was set at 67 when we arrived and it was hot in room. Set it at 65 and later to 62 and the heater kept coming on throughout the night at random. I finally turned it off. I mentioned this at checkout, and he said that a possible broken thermostat. The agent did not make any notes, so it seemed like it may not get fixed.
Thank you for writing a review. We do appreciate all feedback from our guests. We have addressed the issue with the heater and it has been taken care of. I apologize for the issues you were having with it while you were here. We hope to see you again when you are in the area. Have a great day!!! Robyn Smith- General Manager
Corey is awesome. He helps me out so much when I come to town and stay at the Best Western for work. I always know I can count on him to take care of my room. Any problems with my stay, and he makes sure that it gets taken care of.
What a great review!!!! I will be sure to show Corey how much he is appreciated by our guests. We do strive to have excellent customer service and I am so pleased he can give this to you. See you again when you are in town for work. Have a great day!! Robyn Smith- General Manager
The employees at this hotel are very friendly and helpful! Karla is full of energy at the front desk Bonnie is one of the kindest people you will meet anywhere and she does a great job with the breakfast area! The hotel is very clean. The rooms are a bit small and the property is a somewhat dated, but plenty big for us, and it serves our needs. Plus, the people who work here make this a must-stay for us when we are passing through on I-80. Also, conveniently located near amusement park and casino.
Such kind words about the employees here!!! Thank you so much for writing this review. I will be sure to let Bonnie and Karla know what an impact they made on you. We will see you again when you are passing through. Have a wonderful day!! Robyn Smith- General Manager
The guest speaker stayed in the motel for three nights with much pleasure and there was excellent distance from the motel to the centre to drive around. My pleasure to stay, relax and watch the final baseball playoff on TV quietly!
I am so pleased you had such a great stay here with us. Sometimes it's nice to watch a game on tv where it's quiet. Hopefully you were able to try one of the many great restaurants available here in Altoona. We look forward to seeing you again when you are visiting the area. Have a great day!! Robyn Smith- General Manager