We have been patrons of Okoboji Grill in Ames for the past 20 years. At our most recent visit, we found the menu has been downsized, which in many cases is a positive, as too many options tend to lead to a reduction in the quality of food. However, in this case some of the tried and true items that have been bringing customers like us back are now missing. Tonight we went to dinner with our two daughters 7 and 10. It was clear from the start that they were under staffed. We waited 1.5 hours for some of our food to arrive. We were told about 10 minutes later that the pizza my husband and daughter ordered was stuck to the pan and needed to be made again. Respectfully our server said the pizza would come at no charge. She was very apologetic and it was completely out of her control. We were not going to "kill the messenger". While we waited there were several other tables nearby that left before their food arrived. One family of 5 put a $20 on the table for their drinks and walked out. Another table asked their server to pull their order as they weren't going to wait any longer. After waiting another 10 minutes we left without our pizza as the second had stuck to the pan as well. We overheard many comments by servers to nearby tables about the menu change and how they needed to change back. We don't come to Okoboji Grill for their pizza , but were willing to give it a try. Not a wise decision! Overall, their current menu makes it hard to find something you order, rather than making hard to choose between so many good options. Unfortunately, this is now a place that will be on the bottom of our list unless we hear that some significant changes have occurred.
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