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“Nice location -but not a four star hotel”

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Iberostar Founty Beach
Ranked #10 of 79 Hotels in Agadir
Reviewed 11 November 2017 via mobile

Decided to spend a view day in Agadir and booked the Iberostar. The hotel is now shut down for renovation and this is needed. Our room was old and missing even essential things such a as a shower curtain,, the towels old.....
polaren was nice.
Has to become better after renovation,
!

Stayed: November 2017, travelled as a couple
Thank PJ-Cologne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality manager at Iberostar Founty Beach, responded to this reviewResponded 13 November 2017

Dear Shanghai,

We would like you to know that we really appreciate you taking the time to notify us of your impressions concerning your recent holiday with us at IBEROSTAR Founty Beach and we are sorry that you felt at times you experienced a slight inconsistency in our service.


We regret to hear that we were not been able to meet your expectations regarding the modernity of our facilities. We are aware that it is not a newly built hotel, but, we have tried to pamper it and keep it in the best possible condition, as it is our desire to offer our clients a comfortable stay that will only optimize their holiday. We are delighted to confirm that our hotel is being completely refurbished this winter.


However, we hope that you enjoyed the rest of your stay with us and are very pleased to read that you enjoyed the privileged location that our hotel is situated in, and we hope to have the pleasure of your company at one of our IBEROSTAR hotels in the not too distant future. Once more, thank you for your feedback.


Yours sincerely,


Quality manager
IBEROSTAR Founty Beach.

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5 - 9 of 3,781 reviews

Reviewed 8 November 2017

Staff, food, cleanliness, all excellent - would definitely stay here again. Very flexible on allocating connecting rooms
Rooms a little tired - but as they have now closed for 6 months for a refurb - I think it will be fab next year! Wifi needs extending as only really worked in the foyer
The balcony bar was a nice addition and you could get whatever drinks you liked on the all inclusive package.
Would recommend allocating some disabled facility tables - due to size of the restaurant
would be nice to have some additional restaurants - as there is only the buffet and 1 Moroccan
The evening entertainment was a little lacking - only dance shows - would be nice to have some other options - also a little late for children starting at 9.45 - night be nice to offer an earlier option.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar
Thank Jules2010_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality manager at Iberostar Founty Beach, responded to this reviewResponded 9 November 2017

Dear Jules,

We would like to thank you for choosing IBEROSTAR Founty Beach for your holiday. Your kind review is an incentive for us to continue working in a motivated fashion and to give our absolute best so that all our guests feel as comfortable as you were.


The fact that you had such a nice time in our hotel is an excellent confirmation of our team effort. The daily dedication of our highly motivated and competent team in their various areas is to ensure a particularly pleasant ambience for our guests to always feel very well cared for. The fact that we could achieve this with you really is very important to us all at IBEROSTAR. We would like to thank you for your helpful feedback and will be forwarding it to the appropriate department on your behalf.

Again we thank you for your kind words and look forward to your next visit to an IBEROSTAR Hotel.

Yours sincerely,

Quality Manager
IBEROSTAR Founty Beach




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Reviewed 7 November 2017

This was our 3rd time at Iberostar in Agadir. We found everything we were looking for:

+ healthy good food, meaning in our case a large salad buffet, fresh orange juice, choice of vegetables and fish for lunch/dinner, although generally the number of dishes available has been reduced during the last 3 years.
+ quiet and relaxing stay; evening animation (different topic for each evening of the week) takes part in the basement entertainment complex, meaning no noisy night disco in front of your balcony
+ sea view was booked (only 18 rooms) - but we would recommend it, you can hear the atlantic ocean waves breaking at night
+ high standard of service in the restaurant (if you follow the rule typical for the culture to choose your seating zone/waiter during the first days and tip 1-2 euro per night) we had our dishes/cutlery changed and drinks refilled every time we came back from the buffet
+ for sun worshipers: during our stay (end of October) we did not need to reserve any sunbeds, plenty of free loungers available
+ bar & drinks: the majority of basic cocktails are included in the all-inclusive package. However, do not expect the skills of high-end club bartenders. A handshake, personal introduction and occasional euro into the tip box will boost skills and attentiveness of the barista of your choice.
+ shopping: if you do not like to negotiate half an hour or are unsure about how much you should pay, go to Uniprix, a fix price supermarket in the city centre (about 15 min on foot from the hotel). Except for the alcohol department you will get good prices there. If you like to watch your vacation budget, do not buy argane oil/jewellery at the promenade. Uniprix of the Soukh are better choices. If you go to the Soukh negotiating the price 50% down should be a reasonable deal for items without price tags (Pashmira shawls - the heavier winter version - were quoted at 150 Dirham initially, while we bought them at 60 Dirham in the end. Attention: Do not wear your Breitling watch, Gucchi bag or designer clothes/shoes for that occasion. Also, if you are from Germany (as I am), pretend to be from a different country. Your nationality and dress code can determine, how tough the selling process will be. Have fun :-)

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank sebastianewa2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality manager at Iberostar Founty Beach, responded to this reviewResponded 8 November 2017

Dear Sebastian,

First of all, we want you to know that we are really happy that you had such an excellent holiday with us at IBEROSTAR Founty Beach and thank you for sharing your experience with us.

As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words.

We would like to express our gratitude once again for your wonderful feedback and hope to have the honour of serving you again soon.

Best Regards,

Quality Manager
IBEROSTAR Founty Beach




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Reviewed 6 November 2017

We were stay in Iberostar 8 days in November 2017. 3 days before a big renovation of that object - but it was not a probem. That was a great time. Nice, clean rooms, Marocan style lobby with free internet in it. Good european and local marocan food (maybe without a special regional dinner -Tajine was nothing special - better go to local restaurant in Agadir Marina and order local Lamb Tajine - 80Dh) . Very close to the closed hotels beach with free sunchairs and umbrellas. Nice animation for adults (after 9:30 PM) with dancers.In front of the hotel is a "train station" for 18 DHM you may go for Agadir Tour on little "car- train" (no schedule, but you hear the train bells ringing). Taxi from hotel to Souk Elhad 30DHM, to Mountain Kasbah abot 100-130 DHM. I recommend that hotel for family with kids.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality manager at Iberostar Founty Beach, responded to this reviewResponded 7 November 2017

Dear Daniel,

We would like first and foremost to thank you for choosing IBEROSTAR Founty Beach for your recent holiday and also for taking the time to share your opinion with us.


Every day is a new challenge for IBEROSTAR based on our passion for providing our guests with an environment similar to a home from home. Our highly motivated and competent team ensures that our services, as well as our hotel´s wealth of facilities, provide a holiday feeling of the very special kind for our guests.

Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
IBEROSTAR Founty Beach

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Reviewed 5 November 2017

We had a lovely time at this resort for 3 days.

My dad celebrated his birthday while we were there. Nassir organized a birthday dinner in the A la carte restaurant and the staff was terrific. Cake and singing!

My parents and I had a wonderful visit and enjoyed the pool and the beach.

Would visit again!

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank LindsTravel57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality manager at Iberostar Founty Beach, responded to this reviewResponded 7 November 2017

Dear Guest,

We would like to, first of all, to thank you for your kind review of your recent holiday with us at IBEROSTAR Founty Beach.

Such a friendly review our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.

The fact that the detailed service and care of our guests from the friendly staff in our hotel have had the desired effect makes us very proud indeed.

Again we thank you for your pleasant review of our hotel and hope that IBEROSTAR will continue to provide you excellent holiday experiences in the future.

Best Regards,

Quality Manager
IBEROSTAR Founty Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Iberostar Founty Beach

Address: BP No 1039 | Cite Founty, Agadir 80000, Morocco
Phone Number:
Region: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Agadir
#7 On the Beach Hotel in Agadir
#8 Spa Hotel in Agadir
#8 Luxury Hotel in Agadir
#9 Family Hotel in Agadir
#19 Romantic Hotel in Agadir
Price Range: $169 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Founty Beach 4*
Number of rooms: 470
Official Description (provided by the hotel):
NOTE: The hotel will be closed until May 2018 for refurbishment. Experience the charm of Agadir, Morocco and more at the Iberostar Founty Beach hotel. Located right on the seafront, the hotel guarantees modern facilities and a personalised service so you can enjoy a magnificent family holiday. The hotel’s 470 rooms and the quality of their facilities make the Founty Beach hotel stand out in Agadir. The hotel features a host of services and facilities, including SPA Sensations, beauty salon, fitness room, daytime and night-time entertainment, free premium Wi-Fi, live performances, two restaurants, three bars, pools, water sports, meeting rooms, children’s playground, beach hammocks... The Founty Beach hotel is also perfect for children: it has a Miniclub, Maxiclub, and Teenclub with activities for children aged 4 to 17. These are organised by instructors and shared with other children in an unbeatable atmosphere. ... more   less 
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Also Known As:
Iberostar Founty Beach Hotel Agadir
Iberostar Hotel Agadir
Iberostar Hotel Founty Beach
Founty Beach Hotel
Founty Beach Agadir

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