Just returned from a 2 week holiday at this hotel. Firstly, the hotel is stunning and spotlessly clean, room was beautiful, lovely showers and cleaned well, no issues with that at all. In the main, most of the staff were very pleasant, special mention to Ibrahim the Director, who after being informed of a couple of issues, they were all dealt with within 24 hours and he was very pleasant and understanding and, as mentioned in other reviews, the lady in the lunchtime restaurant (Hind?), yes, other staff could learn some lessons from her. However, I have seen other reviews that mention the preferential treatment of some guests and I have to agree, it is very evident, I don't know if it is down to nationality, tipping or people who visit year after year, but there are differences in the service, i.e as soon as some guests arrive at the pool (after the bed has been reserved for hours!) the waiter was bringing drinks to them, while other guests got their own drinks all the time (us included), at evening dinner, some guests were attended to immediately, with bottles in ice buckets etc., while others were sitting with their food in front of them for ages without even a knife and fork. We didn't particularly like the food, some nights were better than others, but there was a lot of cold mixed salad bowls and all well presented, just wasn't our cup of tea. Pool is lovely, but didn't venture to the beach as I wouldn't exactly describe it as 'private' and beds all in rows, with all and sundry walking behind you, so you were very close to the next person, bit like 'sardines', though it was never very busy while we were there anyway. Never went to the night time entertainment, just hearing it was enough, really awful. Lift broke 4 times while we were there, didn't effect us, but did make it difficult for some other guests. This is not a place for young people, there is a review on here about a group of 'louts' from UK arriving, I am wondering if it is the same group that arrived shortly after we did, if it was, they were far from loutish or obnoxious and I never heard them swear once and we spoke to them a lot, but they played volley ball in the pool on two occasions, once with the animation team and once on their own, it was fun to watch and really livened up the flat atmosphere that was always present, but of course, some visitors complained as they were splashing in the pool and disturbing them, so they went on the beach after that. Another young couple were playing with table tennis bats and ball in the pool, certainly not noisy, and a Frenchman got up and shouted at them (very loudly) to stop as he was trying to sleep, absolutely ridiculous. Another review on here, says it's ok if you're over 60, well we are both over 60 and it wasn't ok for us. The prices in the shop are extortionate and the dark haired woman serving in there was one of the rudest people I have ever had the misfortune to meet. Weather? We had 9 consecutive days of cloud, and occasionally very thick fog, during this 9 days the sun peeked through the thick cloud for about 4 hours in total, for the remaining 5 days, the sun did shine, but not until around 11/12 in the morning, you have to expect the odd cloudy or even rainy day wherever you go, but I have never been anywhere where it was that bad (no fault of the hotel of course, but travellers should be aware of that possibility). In a nutshell, this hotel is great if you like to drink copious amounts of alcohol continually, and/or you are older (probably 70+), thankfully, we met up with some lovely English people, hello Christine x 2, Paul and Steve, if you are reading this which made our stay more pleasurable, (and don't worry, we said goodbye to BBJ when we left!) oh, and the staff do seem to look after their cats well, security is excellent at the front of the hotel and the back (facing sea and promenade), we felt very safe so for that and the general appearance and maintenance of the hotel, I have given an overall rating of 4, without those two things, it would have been a 2. Will I return to Morocco? No. Went to Tunisia for a few years where the atmosphere and experience was very different, everyone received the same service regardless of nationality or whether it was your first or tenth visit, now the travel ban has been lifted, I will go back there.
- Official Description (provided by the hotel):
- * Located in Agadir* Separated from beach only by the beachfront promenade* Complimentary sun loungers and parasols on the hotel's private beach* 4-story building* 12,000 garden* 1 km from downtown Agadir* 500 m to a supermarket and shops* ... more less
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- Also Known As:
- Riu Tikida Beach Hotel
- Riu Tikida Beach Agadir