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“Authentic Marrakesh”
Review of Riad Kheirredine

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Riad Kheirredine
Ranked #3 of 500 Hotels in Marrakech
Certificate of Excellence
Reviewed 15 June 2015

We spent three nights at the Riad at the recommendation of a friend who said it was the best experience he ever had at a hotel, I agree. I was there with my two adult childern and we stayed in the Verveine room. We used the Riad as the base for daily activites always looking forward to returning to relax in the later afternoon before heading out for the evening. The Riad is in the older part of Marrakesh so read up on what that means.

As everyone has said in reviews the staff is truely the best. Elena helped overcomes several booking mistakes on activites that I had made and provided excellent alternatives. While the meals are great at the Riad, they also provided several excellet places in town as well.

If you go, please do not hesitate to ask quesitons or present challenges to the staff. They really do excel at getting things set up for a great Marrakesh experience.

  • Stayed: June 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank JohnSexton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 June 2015

10 lovely days in June! The entire staff at Kheireddine are genuine and cared for us in a heartfelt manner. The place is an oasis of peace and offers an enjoyable atmosphere in pleasant surroundings. Located a couple of hundred meters from the souks in the Medina, it proved perfect for us. Highly recommended!

Room Tip: Very little traffic around the Riad. Half of the Riad is New, but the standard is overall very good...
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  • Stayed: June 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Tidemann74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2015

We booked direct with the Riad as it stood out on Tripadvisor for its high rating, yet low price compared to those similarly rated highly. Why Marrakech?

1. Good value short flights from UK

2. Never been to Morocco before, and attracted by this and chance to tour country.

3. Warm weather early season compared to similar flight distance options from UK.

Riad Kheirredine sounded like it would provide a protective arm around us to experience Marrakech. This proved most certainly to be the case.

Short airport taxi, to local square where Riad staff and luggage barrow boy guide us. Half hour from leaving airport we were being welcomed in Riad. Like a lot of experiences in Morocco, a door in a seemingly gloomy space opens to a majestic one beyond it. A beautifully restored tastefully decorated Riad throughout. Peaceful courtyards. Relaxing sun terraces on the top floor.


It's a friendly audience from all over the world. Well travelled, mainly couples, always willing to speak and share their experiences of their stay so far with you. Almost everyone stays for three nights which answers the question "how long should you spend here"?


A bit of everything really. Sometimes cloudy, always hot in the Sun, couple of afternoon/evening brief storms. On the whole though, warm and pleasant, never needing cardigans or long sleeves at night.


We were in one of the smaller double rooms/suites, the Ambra. A unusually wide room as it effectively ran the length of one side of the original Riad courtyard and ornate pool which it overlooked. Third floor well positioned for access to the top terrace which everyone will do a lot during their stay. High ceilings, luxurious opulent curtains and bedding, light, very african contemporary. Bedroom had plenty of space, sofa and table, fridge with soft drinks payable except complimentary water. No TV. Maid service daily was always good and whilst never an intrusion there was a tendency to tidy up our things which went a little too far really. Digital safe worked fine. Just enough sockets to charge stuff. Everything worked in the room, air con units, hairdryers, showers. Room Wifi worked most of the time, though speed below 2MBps wherever you went in the Riad. So all in all rooms could not be faulted.


Breakfast, tea coffee and water were included at all times. Everytime we came back from an adventure we were asked if we would like a drink, and where. Usually we would be needing a beer or wine and take it on the top terrace. Beer/wine €5 per bottle/glass, always came with a complimentary snack or two. It was a great way to relax when returning to the Riad. Breakfast was a good selection, pastries, yoghurts, pancakes, muesli, breads, jams and spreads, choice of cooked eggs, fresh orange juice and choice of tea/coffee. You could eat it anywhere you chose in the Riad and at any time. On our last night we tried the Moroccan dinner €25 per person, various cold starters, choice of tangine and desert. A great value meal to do one night but also take up the hotel on their recommended restaurants they will email to you, there are enough quality options highly rated on TA that are minutes walk away, which either Riad staff or indeed the restaurants own porters will escort you to and from. They make it so easy and you'll find real hidden gems. We didn't try the street food market stalls in the square as we pretty much ran out of time. What I wished we had done is had a meal and then walked through them on the first night without feeling hungry, the fun being the banter with the guys trying to goad you in.


There is a narrow pool, effectively a plunge pool, on the top terrace. Always towels by its side so ready for someone to jump in. It is not heated so unless the air temperature is nicely above 30 degrees you'll need a bit of bravery to venture in!


I had a half hour Hamman, a simple hot wash down in a sauna like room lying on hot marble, followed by an oil induced skin scrub. Not a physically exhausting workout as might be the case if it was a Turkish equivalent. Though not as relaxing as a massage would be. However the objective was achieved, in that the wash and scrub removed a lot of dead skin, and made putting on sun tan lotion on smooth skin a lot easier for the rest of the holiday.


Prior to arriving we researched and independently booked a private half day guided tour of Marrakech for our first afternoon there. Definitely worth doing to get to see the real heart of the souks and gain some confidence to get out there. Other visits were Jardin Majorelle and The Ben Youseff museum, both worth checking out. We also did a three day desert trip, again researched in the UK, see my separate reviews. The Riad can arrange these too if you prefer, as well as recommending and booking restaurants, and guiding on pretty much anything else. Most other things you could do are in walkable distance, the main square and souks 20mins. Jardin Majorelle 20 mins. Taxis are cheap and plentiful but we never used one once.


No room problems, and very few flies to speak of whilst eating, either inside or on outside top terraces. I always get mossie bites but did not get anything here, the only place I did was during an overnight stopover close to a river valley, on our desert trip


I wont bore too much here as tipping wasn't a big thing, and was never obvious as I never saw a box anywhere or felt pressure to do so, but also it is such a personal thing. Suffice to say if you are happy trying different restaurants and keep yourself to yourself you are less likely to connect with staff and tipping becomes less of an issue. If you remember each others name, tip more, then they will save your seat and get you the same omlette every morning or drink every night. You probably get what you pay for and have a greater enjoyment. But only if that is your thing.


Most people speak reasonable English, some better than others. If you know your French that will help you greatly if all else fails.


Ryanair and Easyjet were pretty standard, no problems and no major issues. Zero entertainment is now the norm. Riad arranged transfers were efficient both ways. Duty free at airports looked expensive, and the cabin crew didn't touch any of it.


Riad Kheirredine provided an outstanding place to stay in Marrakech. A service level beyond expectations from each and every member of the team, who quickly got to know who their clients were and what they were up to, and where they were going next. This was nothing short of amazing given how many different sets of people they see every week. Such incredible energy and enthusiasm shown by everyone, not sure how they do it.


Because there are few places like Marrakech that you can visit. A maize of streets to get lost in, a maize of Souks to get more lost in. Sure everyone has a fear about what they will expect in this crazy city. We did too. However we never felt threatened, at risk, hassled, or out of depth, day or night. If you want to attract attention stopping at looking at stalls will get you it, if you don't look at things or have dark glasses on and say nothing, no one will bother you. Your choice.

Riad Kheirredine play a big part giving confidence to their guests in Marrakech. They will walk you pretty much anywhere you want them to within 15-20 minutes of the Riad. Which would be most places within the city wall. They supply a free mobile for you to call if you get lost, and always want you to get someone to walk you back. With this level of support you can confidently explore, get lost, and get found without fear. We got lost plenty of times in the souks, and heading back to the Riad, probably the first six times we just could not find it. Because we knew they were there if we needed them, we were always confident getting lost! We never called them once.

I hope I have covered everything, if not I am sure others and the forum will help you enjoy a great stay in Marrakech.

Room Tip: I cannot imagine such a thing as a bad room in this Riad! The cheapest ones certainly were not.
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  • Stayed: May 2015, travelled as a couple
    • Location
    • Rooms
    • Service
8  Thank RealGoneKid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2015

My partner and I stayed at Riad Kheirredine for 3 nights at the end of April. I had booked on the basis of the Tripadvisor reviews and admittedly I was a bit sceptical about how good it sounded. I need not have worried. Everything I had read about the Riad and its staff was true. They were charming, helpful and went out of their way to make sure our stay was as relaxing and enjoyable as possible. Little touches such as giving you a mobile phone in case you get lost in the Medina, maps of the city and escorting you in to the central square on your first day, or to the taxi or a restaurant made all the difference to the challenge of finding your way round the old part of the city. By its very nature the Medina is a labyrinth of streets and alleyways, hot, dusty and noisy.

I think the best way to sum up Riad Kheirredine is that it is a prefect oasis in an otherwise frantic place. It was unseasonably hot whilst we were in Marrakech so having somewhere to come back to and relax in the cool shade was very important and again the staff were only too helpful in preparing lunch on request, bringing cool drinks and showing genuine interest in ensuring that we were enjoying our time in Marrakech.

A couple of tips I would pass on. We stayed in one of the Junior suites in the new part of the Riad, which I was told was built in late 2014. I would say this is well worth the extra few euros per night as they are more spacious than the rooms in the older part. We know this because on our last day, though we had to check out at 12.00 noon to free up our suite for the next guest, our flight to London was not until the evening. The staff gave us the use of another vacant room in the old part to store our luggage and have a shower before we left for the airport. This room was perfectly lovely, but much smaller than our Junior Suite.

The second tip is to have breakfast on the beautiful rooftop of Riad Kheirredine. It is a lovely spot with views across the rooftops of Marrakech, plenty of shade from the sun and the breakfasts are delightful. I would also recommend taking up the offer of an evening meal on your first night, as it was very tasty and very relaxing not to have to go out and find a restaurant after our long journey.

Thanks to all the staff and the owner, they have created a real sanctuary and I would certainly recommend it to anyone.

Room Tip: Go for a suite in the new part of the Riad
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  • Stayed: April 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank HastingsinHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2015

Prior to staying at the Kheirredine I had heard it was a lovely place to stay with brilliant service, and indeed had won a Tripadvisor award, this all happened to be a massive understatement, the service was in my opinion world class, and indeed probably the best hotel service we have ever experienced (and myself and my fiance have visited many, many luxury 5 star resorts!). Upon arrival in Marrakech the Kherredine had arranged to pick us up at the airport, for whatever reasons we missed the transfer and made our own way to the Riad. The staff were so apologetic for this they immediately upgraded us to the Fleur De Orange, which is the best room in the Riad at no extra cost for our full 3 night stay. This room in itself is beautiful and I highly recommend it. The brilliant service didn't end there, we had an hour long massage and hamam all on the house! The staff couldn't have been warmer and more friendly, anything you desired they would go out of there way to help and provide. The Riad is so beautifully clean, smells great and really has a unique decor that is in keeping to Morocco culture. Even when we have had a great experience at a hotel round the world, if we return to that country we generally like to try different places out. Not so with the Kheirredine, we will be returning to Morocco, and there is no other place we will be staying at than the Kheirredine, myself and my fiance have found our Moroccon home!

  • Stayed: June 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank thehighpriest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Kheirredine

Address: 44 Derb Chourafa | Marrakech Medina, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Marrakech
#3 Luxury Hotel in Marrakech
#31 Business Hotel in Marrakech
Price Range: $221 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Riad Kheirredine 5*
Number of rooms: 14
Official Description (provided by the hotel):
The heart of Marrakech As when reading a book, Marrakech is ready to be leafed through. It will welcome and pamper you with that unique sense of warmth that only Morocco can offer. You will feel exhilarated by the smell of its perfumes and its light, it will be an encounter that your traveller's soul should not miss. The Riad Kheirredine has 14 unique rooms and draws its energy and originality from its capacity to function as a bridge, a connection, between the past and the present. Thanks to the refined use of silk and the art of the "thadelakt"and the "zellij", you will be able to discover the true soul of this country. The Riad can be defined like a boutique hotel as we have a personalized service. All our Rooms are equipped with: Telephone, Safety Deposit Box, Air Conditioning, Heating, Soundproofing, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathroom, Bathtub(depend on room categories) or Shower, Wake-up service, Towels/Sheets, Towels and linen. In our Rates include: A full Moroccan breakfast with a touch of Italian style. Water, fresh juices, fruit, tea, coffee, cappuccino and Moroccan pastries included in the room rates. Mobile phone to communicate with our Riad 24 hours, Wi-Fi, multilingual reception 24/24 and a night watchman. Our Fusion restaurant propose an international and Moroccan cuisine. ... more   less 
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Also Known As:
Riad Kheirredine Hotel Marrakech

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