Stayed here for 4 nights with 15 people on Trade Mission to Marrakech. Impressive frontage with flunkeys to open doors. Sadly rooms and service do not live up to this and definitely not 5 star by European - or any other standards. Rooms dirty and carpets badly stained with chipped and broken fittings. Service ranged from obsequious to complacent and insolent. Customer care is definitely not a strongpoint of this hotel. Two members of party were seriously ill during stay and unable to summon help because telephones in room did not work, although fault had been reported previous day.
Food and service in restaurant very good, unlike rest of hotel. Would never stay there again
- Free Wifi
- Breakfast included