Perfect location, clean and tidy, very nice breakfast, wonderful spa, I tried the deep hammam scrub. The people working there were very nice especially the manager, a smiling young lady, was really helpful and trying her best to satisfy us! Housekeeping and room service was a bit slow and unorganized. We had to ask more than three times to have water, coffee or to have our side light fixed.

The Pearl lounge is used by BA business class passengers. It is modern and pleasantly organised.
But the catering offer is poor and the surly attitude of the staff ( when you can find them) is a poor reflection of Morocco.
When we arrived around 13.15 all three lukewarm dishes were virtually empty though two were replenished later. There was no labelling to tell you what was in the dishes. There were no plates nor glasses until we caught the attention of one of the staff.
If you want wine or beer you have to ask for it provided there is someone behind the bar. It’s either red or white - no indication of what type of red or white. And it will be served with Soviet era grace.
If you want coffee you have to ask for it and it appears 10 minutes later.
There is also a small desultory selection of pastries.
There were French newspapers and one battered three week old copy of Stern magazine.
Anyone who pays to enter this lounge will be sorely disappointed. And BA (and other airlines)
should try to instil some minimum standards for their business customers.

Amazing property, excellent location, the best service of Marrakech, I loved the confort of the bedroom and the great breakfast. I can only recommend this hotel. Will be back for sure. Thanks to all the team.