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Riad Ghali & SPA
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Reviews (184)
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All reviewsan oasisthe main squarearranged everythingdoor opensairport pickupbusy souksair conditioningfabulous staymoroccan teadefinitely stay here againfelt like homethree nightsrooftop terraceenjoyed our stayvisit marrakechfirst flooreach morning
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1 - 6 of 184 reviews
Reviewed 5 December 2017

We booked this Riad because it looked nice in the pictures and ti was in the right place = literally right around the corner from the main square, the market, everything. But no one could have possibly prepared me for THE BEST MARRAKECH EXPERIENCE possible!!! From start to finish. 4 days in heaven. And all thanks to human team at Riad Ghali. We arrived at the airport VERY late for Moroccan time, 11:00 pm. And our driver, HOSNI, was there waiting for us with a smile. Excellent driver and person. He speaks English, French, and God knows what else. Like almost everyone we met. Very careful, considerate driver. We felt like we were friends after just 2 trips back and forth. When we arrived at the Medina, we were met by the porter, Otman. As the streets are narrow, big cars can't enter the center, so you have to walk a few minutes, accompanied by Otman. Now the Riad is at the end of a dark, narrow street, which might put some people off a bit. But believe me, it's totally safe and everyone is wonderful. We got there and it was 1000 times more beautiful than in the pictures. Otman showed us to our room... AMAZING. And then gave us a midnight tour of the hotel, spa and all... and then took us to the main square to get our bearings, listen to music and welcome us to Marrakech. The following morning, we met the 2 receptionists I had been in touch with when making the reservation. Both Lolla and Julia are great professionals and beautiful people. They really made us feel welcome and at home. Part of the family.The entire Riad staff was fantastic. But Lolla and Julia were there for anything we needed. Information, a corkscrew, tea, coffee, A chat. We felt like part of the family. I sincerely can't say enough about this place. Heaven on earth. Down to every last detail. And don't miss out on the spa! But it is the human factor that makes it so unique. Thank you LOLLA, JULIA, OTMAN AND HOSNI. We can't wait to come back.

Room Tip: Any room is good...
  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Darryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Col B, Gérant at Riad Ghali & SPA, responded to this reviewResponded 7 December 2017

Thank you very much, you are very happy to read your comment, waiting for you next time

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

We had such a wonderful time here. Pascal and all of the staff were so helpful with where to visit and making our stay comfortable. The children adored the lovely staff. I'm sorry it's been so long now that I forgot the names, but the women were so kind. The Riad is beautifully decorated and perfectly situated in the old town. You will love the breakfasts!

Room Tip: We were a family of 5 so took the rooftop accomodation with two rooms.
  • Stayed: February 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Mel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Col B, Propriétaire at Riad Ghali & SPA, responded to this reviewResponded 7 December 2017

Thank you very much, you are very happy to read your comment, waiting for you next time

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Reviewed 9 October 2017 via mobile

Myself and my son stayed at the Riad Ghali & Spa from the 30th September for 7 nights. The Riad’s transfer mini bus was waiting outside the terminal and also the porter was waiting to take our luggage to the Riad. When we got there the Reception lady Lola was waiting. She explained everything and showed us the room. Very nice Riad. The staff were very friendly including Asma the other lady who prepared our breakfast. We enjoyed our stay and it felt like home.

Stayed: October 2017, travelled with family
Thank YunusYounus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Col B, Gérant at Riad Ghali & SPA, responded to this reviewResponded 21 December 2017

Thank you very much, we are very happy to read your comment, waiting for you next time

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017

Having always wanted to visit Marrakech our wish was granted, and in choosing Riad Ghali made our trip exceptional. It is a GEM of a Riad in the heart of everything, though on entering it you get peace and serenity.We could write a book on Riad Ghali from the moment we arrived we felt at home. Our little Lola and Fatima made us feel immediately wecome. Riad Ghali is a lovely place great location, great breakfast, very clean and lovely staff with nothing too much trouble. Lola organized our trips and taxis with Heesham, a very charming, witty English speaking and well informed gentleman. Our lovely Otemane who guided us through the busy souks on several occasions to a wonderful restaurant and even picked us up. We cannot speak highly enough of the staff who provided large bowls to store the ice for our beers and wine, which was to accompany our delicious chicken tagine cooked by Fatima and laid out on the terrace like a five star hotel. At the end of our stay we felt more like family than guests and very sad to leave. We do intend to revisit Riad Ghali in the near future but with our two grown up boys as they will love it.

Room Tip: speak directly to Julia or lola
  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank johncarmont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Col B, Gérant at Riad Ghali & SPA, responded to this reviewResponded 31 August 2017

Thank you Mister Jhon, see you next time

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Reviewed 8 August 2017 via mobile

We stayed two nights at the start and end of our trip to Morocco. The Riad is really well located, just 3 mins walk from the edge of the Medena and 5 mins from the main square. The pool was a very welcome relief from the heat and bustle, and it was amazingly peaceful spot. The best rooms are around the pool rather than the annexe (which is connected via an elevated walkway). Breakfast is good and even serves half decent coffee (more expensive places we stayed in served up revolting instant coffee!). The taxi service to and from the airport was convenient.

Our only gripe was the staff were very slow to respond to our request to change a booking, otherwise I'd give 5*s.

Stayed: August 2017, travelled with family
Thank webbyoxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Col B, Gérant at Riad Ghali & SPA, responded to this reviewResponded 31 August 2017

Hi, thank you for your email, i wan't just to clarify something, the hotel don't have the possibility to change the booking of any guest, because booking.com don't give this informatical option, that's why i told to you to contact them, we are so sorry thet don't have this option, so waiting for you next time, have a nice day

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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