We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (46)
Filter reviews
46 results
Traveller rating
20
15
9
1
1
Traveller type
Time of year
LanguageAll languages
More languages
20
15
9
1
1
See what travellers are saying:
Filter
Updating list...
2 - 7 of 46 reviews
Reviewed 3 December 2016 via mobile

After researching the accommodation options for Marrakesh, we decided to select what we considered a local experience.
Staying in the medina was exciting and felt very different than our visits in European cities.
We loved our room and the riad was comfortable and beautiful. We had breakfast each morning of fruit, breads and jams with coffee.
Yossef and his family were always available, but not intrusive. We truly enjoyed our stay.

Stayed: December 2016, travelled as a couple
Thank WanderingShannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2016

Firstly, I'll say that Charlotte - the owner - went above and beyond to assist us before we even arrived in Morocco. Very prompt enquiries to emails, allocated the room I requested based on the photographs, clear instructions for airport pick-up (which she offered), excursion recommendations and finally even booking a full-day excursion for us before we arrived. As slightly awkward first-time visitors this was a massive reassurance.

Our airport pick-up was waiting in the allocated place with clear signage. Youssef - the affable and ever-helpful housekeeper - was waiting at the drop-off point near the riad, and it couldn't have been more seamless. On first visit you wonder what sort of maze the riad is hidden in - after two trips out you realise it's in an amazingly quiet street, but so close that the Medina is literally about three minutes' walk away.

The riad itself is probably typical of these properties - they can be a bit cold and silent when the sun has gone down, but are splendid and bright during the day. The flush button on the toilet jammed once (it was easily unjammed) and the lightning was a bit dim, but really besides that there is nothing negative to say about the room which was clean, spacious enough for two (in the twin room), with a large wardrobe, excellent shower, daily cleaning/bed-making and a traditional breakfast included (very nice). For those wanting something less authentic or more refined (and a lot more expensive) the Savoy le Grand Hotel is about 30 minutes away...

On the days that we had excursions and early starts (you must visit Essaouira and Youssef/Charlotte can help arrange the bus, which was the best way) Youssef was up early to arrange breakfast for us before we went. He consistently gave the impression that nothing was too much trouble, even walking us to local places when we looked a bit overwhelmed by the directions.

The sun roof is lovely and there's lot of seating or sun beds - we ate breakfast there on the first day. It's a stunning place to listen to the call to prayer across the rooftops.

There are many many restuarants in the vicinity - some of them are three- or four-storey with crazy good views over the Medina. Those without direct views of a mosque are able to serve alcohol (which was not difficult to find). As a vegetarian there was enough choice for me not to go hungry or be limited to just eating vegetable tagine for every meal (who'd have thought the Moroccans would make such good pizza and omlettes?)...

We'd go back to Riad Al Faras without a second thought.

Room Tip: Top-floor twin room 'Croissant de lune' was perfect for sharing male travellers.
  • Stayed: March 2016, travelled with friends
    • Value
    • Location
    • Service
Thank BrokenFriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2016

I booked our first night in Marrakesh at this riad as it looked the best on Airbnb. I have stayed before in 2 different riads and they were both such a nice experience, beautifully decorated and lovely but this one was simply a big disappointment.

The owner- Charlotte was quite rude by email. Not only it took her long time to respond which made me feel so insecure that i was about to cancel the booking, she didn't pay attention to anything that i said except in relation to the money, she asked for 10 euros on top of the already expensive £34 for a room on the first floor instead of the ground floor where there is no privacy....although the riad was empty and she could offer that simply for customer service if she knew what this word means.... this experience will probably make me avoid Arbnb for booking places to sleep in the future...

I am not a fussy customer and i've slept in so many far from perfect places before but when you have certain expectations, the disappointment is huge when the room on the picture is so much different from the real one- small, cold and dirty ! No character, no interesting features and just freezing !

The welcome was far from warm also - no mint tea as it is in the Berber villages where the poor people have so little but give so much.... We were given an overprised menu when my partner went to ask for coffee.... I asked Charlotte if we can have the breakfast during the day as we were leaving quite early the next morning but she wouldn't care less.... The host Youssuf was really nice and smiling and served the breakfast on this day but only because we asked....

For the price that we paid we could have at least a clean and warm place , which is normal as we discovered on our last night when we paid exactly the same amount through a different website for a beautifully decorated riad not far from the main square with air con !

The location was not ideal as well, especially during the night walking through the complicated maze of narrow streets is not the most pleasant experience, not after a glass of wine....

In addition, there was no light in the bathroom, the room door wouldn't close properly...

The only place which i liked was the roof terrace- because there was sun and it was warm....and because the flowers were beautiful.... too bad i couldnt enjoy it as much as i wanted because the banging with hammers and shouting from the neighbour's was just too loud to hear the birds and to enjoy a peaceful afternoon....

No wonder they had no other customers in the whole riad....

  • Stayed: March 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Nadia537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2015

beautiful, quiet riad with lovely terrace. Breakfast was great. staff were so helpful and lovely! a little bit hard to find so print off a map before hand. beds were very comfy and room was perfect, shower was awesome, perfect riad!

  • Stayed: May 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Beth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

Myself and my boyfriend stayed at the riad for four nights. We arranged the airport transfer offered by the riad which was a good decision as the streets of Marrakech are difficult to navigate and there is no real sign for the riad. Usef who runs al Faras was lovely. He met us on arrival and after letting us settle in, walked us to the main square (just a five min walk but very confusing for first time visitors). He was very keen to teach us the route so we didn't get lost.

The riad itself is stunning. It's a beautiful hidden treasure, with traditional Moroccan styling. The room was lovely too, very spacious and clean and very well turned out. It had working air conditioning and hot running water.

The court yard was a beautiful place to sit and relax away from the hustle and bustle of the main square. And it was always cool and shady, a great relief after the sky high temperatures of Marrakech. But for when we did want some sun, the roof terrace was a beautiful place to relax. And if we got too hot, a dip in the plunge pool was always available.

The breakfast was very simple but lovely and came with the option to have it served to you from the roof or the courtyard.
I would say it maybe could have been a little bigger, but there is a menu to choose from if you do wish to have a little extra. I never did go for anything extra, instead choosing to walk to the main square and try something there.

The price of the menu at the riad is higher than in the square and so I never ordered any of my other meals from the riad, so I cannot comment on their quality or proportion.

Usef and all the other staff were always very smiley and helpful. Usef couldn't have done more for us. His English was a little basic but certainly enough to tell us the best places to visit and how to get there. Obviously he spoke French fluently.

I was sad to leave the riad which even in 4 days had began to feel like home. Everyone was so welcoming and I had a wonderful stay.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Simone W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews