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Reviewed 28 March 2020

We stayed here for 3 nights at the start of our Thailand trip. The apartment is clean with a nice rooftop swimming pool and well located. It is situated a short walk to Asok train station and within walking distance to plenty of bars, restaurants and shops. Soi Cowboy is also a 5 minute walk away.

Date of stay: March 2020
    • Value
    • Location
    • Service
2  Thank AmyYong
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bussara N, Front Office Manager at Citadines Sukhumvit 23 Bangkok, responded to this reviewResponded 30 March 2020

Dear AmyYong

Thank you for your email dated 28 March 2020.

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.

Once again, thank you for your valued patronage. From all of us at Citadines Sukhumvit 23 Bangkok, we look forward to welcoming you again at any one of our serviced residences.

Kind regards,

Bussara NINPEDCHARAT | Guest Service Manager
Citadines Sukhumvit23 Bangkok
T | +662 204 4777 F | +662 204 4799 E | bussara.n@the-ascott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2020 via mobile

The hotel is close to MRT and BTS stations. Restaurants, shops, supermarket and shopping center is walking distance. The hotel provide tuk tuk service to MRT and BTS stations which is quite nice of you need to carry heavy bags. The staff are friendly and always greeting us when they saw us.
The coffee club next to the hotel was just perfect. We have had a nice breakfast there and the service was good.
For a short stay I definitely can recommend this hotel.

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank watchareek2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bussara N, Front Office Manager at Citadines Sukhumvit 23 Bangkok, responded to this reviewResponded 17 March 2020

Dear watchareek2020

Thank you very much for your review. It was our great pleasure to welcome you to Citadines Sukhumvit 23 Bangkok.

We were delighted to learn that our location and service from staff met your expectations. Please rest assured that we will continue to enhance our service standards so that your next visit will be another pleasant and memorable one.

We look forward to welcome you again.

Kind regards,

Bussara NINPEDCHARAT | Guest Service Manager
Citadines Sukhumvit23 Bangkok
T | +662 204 4777 F | +662 204 4799 E | bussara.n@the-ascott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2020

Convenient location and very friendly staff ; front desk, security, tuk tuk service and house keeping.
We enjoy the privacy in this place and we are happy we were there.
We highly recommend people who also for a long term -stay as it's worth to be in this place.

Room tip: No comment.
Date of stay: March 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank sdabkk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bussara N, Front Office Manager at Citadines Sukhumvit 23 Bangkok, responded to this reviewResponded 16 March 2020

Dear sdabkk

Thank you for your email dated 15 March 2020.

We truly appreciate your feedback. It will definitely encourage our team to go extra mile to serve our residents better. We are most delighted to learn that you had enjoyed your stay and the service from our staff.

My colleagues and I look forward to having the opportunity to welcoming you back to Citadines Sukhumvit 23 Bangkok to serve you better.

Kind regards,

Bussara NINPEDCHARAT | Guest Service Manager
Citadines Sukhumvit23 Bangkok
T | +662 204 4777 F | +662 204 4799 E | bussara.n@the-ascott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2020

Check in was so fast. Then I’ve got a room key : room was nice, well prepared, so clean and good smell! Staff was always smiling and ready to help you. On the first floor you can enjoy nice drinks and food. A lots of coffee and bars near by. I want to say thanks for the good service during my short stay.

Date of stay: November 2019
Trip type: Travelled solo
2  Thank Daria T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bussara N, Front Office Manager at Citadines Sukhumvit 23 Bangkok, responded to this reviewResponded 17 February 2020

Dear Daria T

Thank you very much for your review. It was our great pleasure to welcome you to Citadines Sukhumvit 23 Bangkok.

We are glad to hear that you had a comfortable stay at our hotel and that you were satisfied with our services. Please rest assured that we will continue to enhance our service standards so that your next visit will be another pleasant and memorable one.

We look forward to welcome you again.

Kind regards,

Bussara NINPEDCHARAT | Guest Service Manager
Citadines Sukhumvit23 Bangkok
T | +662 204 4777 F | +662 204 4799 E | bussara.n@the-ascott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2020

Everything about this place was absolutely fantastic. From brand new renovated rooms to helpful staff and incredible location ( close to subway and air train as well as many great restaurants). The pool on top was just cherry on the cake. I highly recommend this hotel

Date of stay: January 2020
    • Location
    • Rooms
    • Service
1  Thank onlyonepetr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bussara N, Front Office Manager at Citadines Sukhumvit 23 Bangkok, responded to this reviewResponded 17 February 2020

Dear onlyonepetr

Thank you for your comment dated 13 February 2020.

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feed back from our residents motivates us to to further improve or commitment to delivering good service.

Once again, thank you for your valued patronage. From all of us at Citadines Sukhumvit 23, we look forward to welcoming you again at any one of our serviced residences.

Bussara NINPEDCHARAT | Guest Service Manager
Citadines Sukhumvit23 Bangkok
T | +662 204 4777 F | +662 204 4799 E | bussara.n@the-ascott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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