1. Unwashed towels and bathrobes.
2. No choices of oil. Whatever you choose is the same. The essential oil is of very poor quality and wasn't absorbed at all.
3. Water of the shower is not hot enough.
5. Complaint was not handled at all. Posts on their Facebook were immediately deleted. Management of the company should address customers' concerns, shouldn't they?
6. Construction noise was there throughout the whole treatment.
7. Extremely overpriced! For the same price, I can go to a more luxurious spa with much better quality.
8. Definitely a place to be avoided!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.