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Audrey K
Perth, Australia

Magnificent!

5.0 of 5 bubblesReviewed 11 Jan 2025
We occupied the Premier Suite on the 33rd floor which is the same floor as the Club Lounge. It was absolutely amazing. The room and attention to detail from the pillows, turndown service and the little paper cranes made our whole stay at Okura a very special one. It will be hard for other hotels to measure up to the Okura as not only is the hotel and the rooms pristine but the service from ALL staff is top notch. They were happy to be there and efficient.

The pool is somewhat cold but we ended up using it with the sauna, steam room and then jumping into the pool for some cold therapy. It was a perfect routine.

Drinks and canapes at the Club Lounge each night is a great start to the night especially since the staff at the Club Lounge are so helpful and warm.

We used the gym almost every morning and enjoyed the gym staff who were friendly and always available to assist with our queries. They were always present at the pool providing water and making the sunbeds etc are maintained.

Breakfast at the Okura is also plentiful and more importantly, tasty! There are servers to help grab things off the buffet which assists with keeping the process hygenic. That was appreciated.

Lastly, being connected to the BTS station was just fabulous. Ít enabled us to move around easily so we did a combination of BTS and Grab.

Thank you the team at Okura. You have made our stay a very enjoyable and memorable one.
Date of stay: January 2025
Room Tip: Same level as the Club Lounge (Level 33) was amazing. We popped in for a nice coffee whenever we...
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niek Hammer, General Manager at The Okura Prestige Bangkok, responded to this review
Responded 12 Jan 2025
Dear Audrey K,

Thank you so much for taking the time to share your thoughts with the TripAdvisor community!

We are very pleased to know that your stay with us at The Okura Prestige Bangkok was well enjoyed and your kind words about your experience have since been shared with the team here, much to their delight and appreciation.

Please do let us know how we can assist with any future arrangements here in Bangkok as we look forward to the pleasure of your return again soon!

Best regards,

Niek Hammer
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 11 January 2025 via mobile

What a fantastic hotel… swimming on top of Bangkok, amazing food and the best service you can imagine! We had a great time in the executive lounge with a nice glass of wine and small dishes. We will return to the Okura Prestife in Bangkok. Breakfast was very extensive and surprisingly good!

Date of stay: January 2025
Trip type: Travelled as a couple
Thank Scooby123Amsterdam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niek Hammer, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 12 January 2025

Dear Scooby123Amsterdam,

Thank you very much for taking the time to share your thoughts with the TripAdvisor community!

We are absolutely pleased to know that your first time at The Okura Prestige was well enjoyed! Your kind words about your experience have been shared with the team here, much to their delight and appreciation, and I am pleased that you have also been able to enjoy our extensive food & beverage offer.

We look forward to the pleasure of your return in the hopefully not too distant future and please let us know if we can assist with the arrangements needed.

Best regards,

Niek Hammer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2025 via mobile

I stayed at Okura, Bangkok once in Year 2023 with my son, and we both had wonderful time. So, this year we decided to return but as a family of three, with my husband, to celebrate a birthday and the new year. Since this would be a return visit, I couldn’t hold myself to not compare with my previous experience, land I admit I arrived with even higher expectations.

There is much to love about this hotel. No doubt … why the Okura is one of the finest hotels in Bangkok and has been recognized with coveted Michelin Keys.

The hotel is luxurious in lifestyle but humble in character. We stayed in the Prestige Suite... very spacious with an incredibly large tub, enough to fit the three of us if we so desired! The room and decor was somewhat dated, but immaculate. Ours was a corner suite with 2 sides of city views. The morning light was beautiful. The amenities were fully filled with good quality products from Harnn. The hotel vibe and interior are multi-cultural which is blended well - mindful and polite hospitality, detail-oriented and minimal, eco-friendly yet comfortable and private. We expected there would have many guests during our stay as it is the prime holiday break but we can still feel peace and have personal space in shared areas. Guests at the Okura seem to respect each others’ privacy and quiet time.

At Okura Bangkok, attention to detail is a key strength, and we can experience that across all areas from the first moment (airport pick up) until to the last day that we don’t want to leave. I feel like every staff treated us butler-like, as their special guest, ready to take care of us on every little detail. And not only us, but other guests as well… they seemed to recognize each guest, referring to us by name. Amazing, considering our case where we mentioned our room no. once for first time visiting in each area and after that, they warmly greeted us again thereafter at each meeting. Especially, Niek - General manager who seems to recognize all guests and is present throughout the hotel. It’s a pleasure to see him almost every day, exchanging pleasantries and shairing experiences. We were blown away by a ‘happy birthday’ surprise that arranged by the Okura team. It’s very thoughtful and made the day remarkable, thank you!

We tried new year eve tasting menu at Element - one Michelin star restaurant. Each dish is beautiful and tasty. The wine-pairing is not what we used to that will start from light to darker. This time, the wine paring is like symphony where white, red and sweet wine are not in sequence. I’m not saying that it’s bad but it’s an interesting experience. What I love the most about the Element is “experience to all”. There is not so many Michelin restaurants that allow, let alone encourage children to enjoy.. Element provided our son the opportunity to experience and enjoy fine-dining, and practicing proper etiquette too! He was also pleasantly surprised when the Chef Ciel Bleu greeted him by his name.

Spa is fantastic, we tried couple journey for 180 mins. First, we’re worried about our son as we’re not sure if they can accommodate having him stay with us while we’re enjoy spa. Greatly, the spa team can accommodate that!

We enjoyed the club lounge several times. Breakfast has reasonable selection. Sweet delight hour is pretty refreshing. Evening cocktail and snack is amazing .. just snack selection, it could be light dinner and the drink is just cheers!!

Date of stay: January 2025
Trip type: Travelled with family
Thank On_A_DarkNight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niek Hammer, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 12 January 2025

Dear On_A_DarkNight,

Thank you for posting an excellent review of your experience at The Okura Prestige Bangkok!

We are delighted to hear that you had a fantastic stay during your recent visit and I have meanwhile shared your lovely comments with our colleagues and they were thrilled to hear your wonderful feedback.

Thank you for your recommendation and we can’t wait to welcome you back for another fantastic stay!

Best regards from the entire Okura team.

Niek Hammer
General Manager

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Reviewed 11 January 2025

One of the most hospitable hotels in Bangkok with a delicious, luxurious Japanese restaurant. Been here many times and will continue to visit. The general manager, Mr. Hammer, is one of the most pleasant general managers my family and I have ever met and we greatly appreciate his work ethics.

Date of stay: January 2025
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Peerada V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niek Hammer, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 12 January 2025

Dear peeradapraev,

Thank you for taking the time to share your thoughts about your recent stay at The Okura Prestige Bangkok.

It was a great pleasure welcoming you back and we are delighted to read you were able to thoroughly enjoy your stay and all aspects of The Okura Prestige Bangkok, most notably with the service you experienced and we look forward to the opportunity of welcoming you back to the hotel in the near future.

Best regards,

Niek Hammer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2025

This hotel is wonderful in so many aspects:
The location is perfect, close to everything.
Staff is so nice and professional. Always attentive and going the extra mile.
The breakfast buffet is without any doubt the best we had (and we travel a lot!). The immense variety and the high-quality of food are simply top notch.
The gym is fantastic! New machines, big and with the best view of the pool.
From the pool area you have a breathtaking view of Bangkok's skyline.
If you book a Club Room, you get access to the lounge on the 33th floor. It offers great choices of drinks and snacks in a chilled atmosphere at 5 pm.
The GM is the perfect host to all his guests. Once you know him, you realize why the hotel is so great.
You can see the love to detail in every corner.

Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sashipoto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niek Hammer, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 10 January 2025

Dear Sashi P.,

Thank you very much for taking the time to share your experience with like-minded travelers on TripAdvisor!

It's was a great pleasure welcoming you to our hotel and it is a joy reading your review. Our entire team cares greatly about ensuring that each guest has a memorable visit and your kind words about your experience have been shared with the team here, much to their delight and appreciation.

Please do let us know if your travels bring you back to The Okura Prestige Bangkok as we look forward to the pleasure of your return soon!

Best regards,

Niek Hammer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2025

An exceptional venue that really is welcoming. The facilities and food are top sensational but it all pales compared to the staff who are delightfully attentive, knowledgable and ready to help you out when needed.
This hotel will always be on ,y travel list when travelling in Thailand

Date of stay: January 2025
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adam D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niek Hammer, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 10 January 2025

Dear Adam D,

Thank you very much for taking the time to share your experience with the TripAdvisor community!

We were delighted to to hear that your stay at The Okura Prestige Bangkok was such a comfortable one and that you enjoyed our hospitality and your kind words about your experience have since been shared with the team here, much to their delight and appreciation.

Once again, thank you for your review and recommendation!

We look forward to welcoming you back in the near future for another fantastic stay at The Okura Prestige Bangkok!.

Best regards,

Niek Hammer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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